Fede, the new virtual assistant of the fedecrédito system

by time news

2023-08-09 06:11:23

Within the menu, partners and customers will find different functionalities with general, transactional and management information such as hours and location of service points.

Photo: SF.

San Salvador. The Fedecrédito System launched “Fede”, its new virtual assistant that will allow partners and clients to carry out financial operations in the palm of their clients’ hands, safely and easily.

Fede is available on WhatsApp from the number 2221-3333 and is the only chatbot that allows its users to carry out financial operations; In addition, provide general information on service points and hours, promotions of SISTEMA FEDECRÉDITO Debit and Credit Cards, among others.

Within the menu, partners and customers will find different functionalities with general, transactional and management information such as hours and location of service points, electronic channels, products and services, MI QR Commerce, promotions and frequently asked questions.

Also loan transactions, credit card, transfers between savings accounts, payment of basic services, payment of family remittances and FEDEPUNTOS.

Each transaction will be carried out providing maximum security to guarantee and protect the information of the users of the new virtual assistant. “With this new channel, we reaffirm that the comfort of our partners and customers is what matters, for this reason we remain in constant technological innovation to provide the greatest comfort,” said Melissa Villatoro, Manager of Channels and Operations at FEDECRÉDITO.

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