France Conso Banque, a consumer defense association not beyond reproach

Collective action against LCL or Swoon, arm wrestling against ING… Lately, the France Conso Banque association has been on all fronts and in all the media, where it acts as the spokesperson for users cheated by the banks. Created in 2013, it claims to go further than advice and information. “We manage disputes from A to Z,” says its president, Michel Guillaud. Provided you pay the price. In addition to the 90 euros for membership, you have to put your hand in your pocket to benefit from the various forms of assistance. Conciliation is billed at 226.8 euros when the letter of formal notice costs 94.5 euros. By way of comparison, for the drafting of this letter, ADC France, another consumer association, only charges the price of membership, ie 35 euros.