Germany’s hospitals and pharmacies slow down as an IT provider gets hacked again

by time news

2023-05-02 00:21:18

Bitmarck, which is one of the main IT service providers working within Germany’s mandatory health insurance system, said on Sunday that it had disabled all of its internal and client systems due to a cyberattack that had been launched against the company. company.

Details of the attack have not been made public at this time. The corporation issued a statement on its temporary website stating that it found no evidence of data theft, but warned that investigations by independent specialists are still ongoing.

Bitmarck, a company that has more than 1,600 employees, has said that both client and internal systems have been disabled as a security measure. It emphasized that the patient information it stores is subject to additional safeguards and was not “at risk” as a result of the incident.

When these services are removed, it has an effect on a wide variety of people and organizations that are affiliated with Bitmarck’s services, particularly those that rely on the company to issue electronic sickness certificates, which are used in Germany to pay workers while off work

Bitmarck also issued a warning that the pharmacies it collaborates with may have technical problems. However, the company said it intended to restore affected systems carefully to limit the effect and danger to customers.

The company added in its statement that it expected the outages to persist “for the foreseeable future,” as entire data centers had been brought down, and their resumption would likely be followed by a temporary service failure.

The firm issued the following statement in response to the outage: “We are deeply sorry for the inconvenience caused to our customers, service providers, and policyholders and are working to restore systems as quickly as possible.”

It was stated that due to the continuous forensic investigations and investigations by the authorities, he was unable to identify the people who carried out the act.

Following a similar cyberattack in January that resulted in the theft of the personal information of more than 300,000 policyholders from Bitmarck’s internal systems, another cyberattack followed in April.

Initially, the firm said no policyholder data had been stolen; however, it later discovered that personally identifiable information, such as names, dates of birth, and insurance card identification numbers, had been stolen.

Bitmarck “cannot answer” the question of who hacked into its network and how, and as of press time, the company has not responded to inquiries about how the attackers broke in and what data they viewed while inside the network.

After the company’s early warning tool discovered a breach in one of its internal systems, Bismarck said he “immediately” informed law enforcement and government regulators, and also hired outside security specialists.


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