2024-07-19 12:11:14
Operations at Zurich Airport are currently restricted due to global IT problems. The situation has stabilized since Friday evening.
Thousands of flights are delayed or cancelled: passengers at Zurich Airport.
The queues at Zurich Airport are getting longer and longer on Friday morning. A Swiss airline employee is even surprised by the number of people lined up in front of the ticket counter in check-in 1: “Crazy!” she says to a colleague as she passes by. It must have been a while since on-site ticket sales were so popular.
Some of those waiting in line are trying to buy a new ticket for a later departure. Others may try to book again through Geneva. Yes until now single flights only fail.
The reason for the restrictions on operations in Kloten is a global IT outage. In addition to the airlines, air traffic control and other companies are also affected by the airport.
Passengers stranded at Zurich Airport spend their time on their smartphones or talking.
An American couple sit in a lounge to wait for the Swiss passengers and eat sandwiches they brought with them. Its departure gate has changed several times. Then, when they are both done eating, it turns out that there are no more departures for the US right now. Both take it easy – in the hope that their initial situation will change again in their favor.
More than 120 flights to and from Zurich have been canceled since this morning. No planes leave for Zurich Airport until around noon. This is due to the parking situation at Zurich Airport. The airport wrote this on Friday on their website.
But then the situation improves: the number of landings has gradually increased back to 100 percent since Friday evening, according to the airport. And the initial situation of the couple from America changes in their favor: departure towards the US is again underway.
However, there are delays and individual airline customers must be checked in manually.
The airport advises passengers to contact their airline to find out the status of their flight. Flughafen Zürich AG’s systems related to flight operations were running and unaffected by the failure.
More than 120 flights to and from Zurich have been canceled since this morning.
12:30 pm: The canceled flights are marked in red on the scoreboard.
#flights #USA #departure #Zurich #Airport