The Government of India officially released the National Helpline 155260, which has now been changed to 1930. This four-digit number will help users report any financial loss caused due to cyber fraud. This initiative launched by the Ministry of Home Affairs (MHA) strengthens the government’s commitment to provide secure digital payment systems for Indian citizens. This helpline and platform are part of the Indian Cyber Crime Co-ordination Center (I4C). Victims of cyber fraud can call this helpline, which is operated by the state police. The police collect the details of the fraudulent transaction and submit it as a ticket in the Citizen Financial Cyber Fraud Reporting and Management System. The complaint is then sent to the concerned bank, wallet, or merchant so that the defrauded amount can be frozen before it reaches the fraudsters. If the money has already been transferred to another bank, the process continues until the money is recovered.
This helpline has been developed in collaboration with the Reserve Bank of India (RBI), all major public and private sector banks, and popular online wallets and merchants like: Paytm, PhonePe, Flipkart, Amazon. Currently, this service is operational in many states and union territories.
As digital frauds are on the rise, the Ministry of Home Affairs and I4C are closely monitoring these scams, emphasizing the need to raise public awareness and strengthen cyber security measures to protect citizens. In such a situation, this can prove to be a very good option for you. Especially for such users who have been victims of cyber attacks. Can use it.