Hackers demand ransom from Ticketmaster after stealing Taylor Swift ticket details: ShinyHunters strike again

by time news

2024-07-07 01:03:00

Hackers known as ShinyHunters demand ransom from Ticketmaster after stealing ticket details. (EFE/JUANJO MARTIN)

A group of hackers claims to have obtained barcode data from hundreds of thousands of journey tickets Eras of Taylor Swift and demanded Ticketmaster multi-million dollar ransom, as reported by the parent company this week, National Live Entertainment. The hacker group called Shiny hunters post examples of this data on an online forum, specifically referring to the shows i Indianapolis, Miami y New Orleansin addition to ensuring they have an additional 30 million barcodes from other events, as specified The Guardian.

In the ransom messages published it is noted that the hackers used accounts associated with names such as Sp1d3rHunters point out, an account linked to ShinyHunters has a history of cyber attacks on major companies such as Santander, AT&T y Microsoftaccording to cybersecurity sources. Ticketmaster that it rejected any attempts to negotiate with the hackers and its ticketing technology ensured that it is forbidden to use leaked barcodes for access, dynamically updating the codes every few seconds.

Cybersecurity experts, for example Don Smithvice president of Secureworksindicated that the stolen data would not be “useful for stadium access,” since Ticketmaster’s mobile application uses dynamic barcodes, while the stolen data is static. Smith He added: “This data is definitely not enough to allow someone to recreate a barcode for entry.”

Live Nation has confirmed that Shiny hunters breached third-party contractor data earlier this year, obtaining information such as names, partial payment details, phone numbers, ticket sales and other details for about 560 million customers. This confirmation was made in a presentation before the Securities and Exchange Commission from the United States in May.

The United States Department of Justice has sued Live Nation and Ticketmaster, accusing them of exercising an illegal monopoly on live events in the United States (REUTERS / Dado Ruvic / Illustration)

There have been many victims of the increase in cyber attacks in recent years, including large corporations and public institutions. According to analysts, the victims paid 1.1 billion dollars with bailouts only in 2023. The The National Health Service The UK is still recovering from a devastating attack by a Russian-based ransomware gang in June.

The impact of these cyber attacks is not limited to companies, they also affect the consumer experience. Fans of Taylor Swiftcalled Swifties, they probably won’t be able to attend Eras tour concerts using tickets obtained illegally in these ways. Despite the hack, experts say companies like Live Nation have sophisticated safeguards in place to prevent exploitation of this stolen data.

Taylor Swift’s tour has faced similar problems in the past. In February, hackers breached the security of the Ticket, reselling tickets for the Eras tour in Australia. Ticketek set up temporary booths outside concerts so fans could report problems and get their tickets back.

Regarding the ransom demand for Live Nation, Smith said: “If the idea here was to create complete chaos on all future Eras tour dates, I don’t think so.” This comment highlights the effectiveness of the security measures implemented by the company to mitigate the impact of the attack.

In addition to the problems associated with cyber attacks, Living Nation they face legal and public relations problems. The company was sued by the US Department of Justice in May, accusing it of illegally monopolizing ticket sales and seeking to de-congress it. The management of Taylor Swift’s Eras tour was not immune to controversy either, due to the sales processes that led to long waits, mismanagement of demand and reselling tickets at exorbitant prices. The same Taylor Swift The company has been repeatedly criticized for these problems.

Shiny hunters also claimed responsibility for another significant attack this year, accessing the bank numbers and credit card details of around 30 million customers and employees Santander. They tried to sell this information to the highest bidder. In May, the F.B.I and the US Department of Justice seized the online forum ShinyHunters used to post ransom information and threats, but another site quickly emerged.

Live Nation continues to face challenges. Experts stress that although ShinyHunters managed to gain access to a large amount of data, the advanced security measures used by Ticketmaster and Live Nation have mitigated the damage that this stolen information could have caused. significant.

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