For years, Erin Stevenson lived in a state of constant anticipation, waiting for the inevitable moment when a simple request would trigger a meltdown. For her six-year-old son, Micah, the smallest friction—putting on shoes or leaving the house—could escalate into screaming, yelling and physical lashing out.
The tension often reached a point where Stevenson and her partner had to physically immobilize Micah on their laps until the emotional storm passed. It was a cycle of defiance that left the family exhausted and the child overwhelmed.
That changed when they joined a specialized Sydney schools program helps kids with aggression and defiance, utilizing a clinical approach known as Parent-Child Interaction Therapy (PCIT). In a brightly decorated playroom, Stevenson watched as Micah played with a giant magnetic-tile scorpion. When she told him it was time to pack the toy away—a request that previously would have sparked a crisis—Micah quietly complied and climbed into her lap for a hug.
Micah is one of 128 children and their families who have participated in this school-embedded version of PCIT in south-western Sydney. The initiative, led by the University of New South Wales (UNSW) Parent-Child Research Clinic, targets children exhibiting disruptive, aggressive, or destructive behaviors that often disrupt both home life and the classroom.
The Mechanics of Live-Coaching Therapy
Unlike traditional talk therapy, PCIT focuses on the immediate interaction between a caregiver and a child. The program operates out of purpose-built clinics at Ingleburn and Condell Park public schools. The setup is precise: a parent and child play in a room although a therapist observes from behind a one-way mirror.

Through a discreet earbud, the therapist provides real-time, live coaching to the parent. Over 21 weekly one-hour sessions, parents are taught how to foster a high-quality, positive relationship with their child and how to manage disruptive behaviors using calm, predictable, and safe methods.
Professor Eva Kimonis, director of the UNSW Parent-Child Research Clinic, notes that the program addresses a wide spectrum of challenges. This includes children with oppositionality and tantrums, as well as those exhibiting more severe behaviors such as the destruction of school property, aggression toward peers and teachers, or running away from school grounds.
Bridging the Gap Between Home and Classroom
A critical evolution of this Sydney-based program is the integration of educators. While PCIT has traditionally been a home-focused intervention, this iteration provides live coaching and behavioral management training for teachers from kindergarten to Year 2.
The need for such training is underscored by the Teaching and Learning International Survey, which estimates that teachers spend approximately 15 percent of lesson time managing disruptive behavior. Dr. Georgette Fleming, a lecturer and clinical psychologist at Macquarie University and lead author of the study, points out that formal teacher education often lacks comprehensive training in student mental health and behavior management, despite the high expectations placed on educators to handle these issues.
According to Professor Kimonis, adding teachers to the intervention significantly improved outcomes for the children. By aligning the strategies used at home with those used in the classroom, the children receive a consistent message about boundaries and expectations.
Clinical Scope and Outcomes
The program serves children aged three to seven. The participant pool includes those with a variety of diagnoses, including ADHD, conduct disorder, and Oppositional Defiant Disorder (ODD). It also supports autistic children who exhibit a profile known as “pathological demand avoidance” (PDA), which is characterized by an anxiety-driven need to avoid or control demands.
The results, reported in the journal Australian Psychologist, indicate a high rate of success. Approximately nine in 10 children who completed the program showed improvements in disruptive or aggressive behaviors so significant that they were no longer considered a clinical problem immediately following the final session and again three months later.
more than two-thirds of enrolled families either completed the full treatment or stopped early due to the fact that the child’s behavior had improved sufficiently. For Micah, the progress was definitive; his ODD diagnosis was dropped after completing the program. He now possesses the self-regulation skills to recognize when he is overwhelmed and will independently grab a 10-minute breather in his room.
Practical Framework: Effective Commands
A core component of the PCIT protocol involves refining how adults communicate expectations. The program emphasizes eight specific rules for giving effective commands to children aged two to eight:
- Leverage direct commands: Say “please sit down” rather than “will you sit down?”
- Stay positive: Instead of “don’t run,” use “please walk.”
- One request at a time: Break complex tasks into individual, manageable steps.
- Be specific: Replace vague warnings like “watch out” with “hands away from the stove.”
- Age-appropriateness: Ensure the request is within the child’s physical and cognitive capability.
- Maintain a neutral tone: Use a firm, normal voice to avoid escalating the situation.
- Provide context: Give an explanation for the command either before or after compliance.
- Limit commands: Only give a command when necessary and allow time for compliance before issuing another.
Expanding Access to Behavioral Health
Because the program is funded by research grants, it is provided free of charge. This removes a significant barrier for families who cannot afford private psychological services or those facing prohibitive waitlists for public consultations.
Currently, 17 public primary schools are involved. The program is also expanding into the Catholic school system, with a new clinic scheduled to open at St Gertrude’s Catholic Primary School in Smithfield during Term 3, offering services to surrounding Catholic schools.
Disclaimer: This article is for informational purposes only and does not constitute medical advice. Please consult a licensed healthcare provider or mental health professional for diagnosis and treatment of behavioral disorders.
The research team is now moving into a new phase, conducting a randomized controlled trial that focuses specifically on the impact of live-coaching teachers directly within the classroom environment.
We invite readers to share their experiences with school-based behavioral interventions in the comments below.
