How to open my Outlook email on the computer when the app crashes – 2024-03-14 08:06:11

2024-03-14 08:06:11

Outlook It is one of the main email platforms in the world, but like any other application that we install on the computer, it is possible that at some point it will present a fault and We don’t know how to solve the problem.

So we have prepared a guide to understand what is happening and take action to correct the error, without having to resort to a technician, but rather that we ourselves be the ones who resolve the situation easily.

It is possible that when opening a program on the PC an error occurs, even though we used it normally the day before. The causes behind this problem can be varied, ranging from resource saturation to Internet connection problems or, worse yet, the possibility of malware infection.

In the case of Outlook, since it is a platform that requires an internet connection, We must be sure that the wiring and Wi-Fi in our home are in optimal working order. In addition, we have to rule out that this is a much larger situation and that the program’s servers have gone down, something that we can verify by running the application on our phone or on another PC, if possible.

Microsoft Mail must be kept up to date for it to work smoothly. (Microsoft)

If this is not a case of this type, there are other solutions that we have at hand:

– Antivirus analysis:

A first step is to validate if the failure is a possible computer infection. Outlook, being an email application, can be a gateway for viruses. So The recommendation is to perform a system scan with a reliable antivirusto remove any threats and restore normal operation of the application.

– Clear cache:

An application’s cache can be beneficial and negative for its operation. In the case of Outlook, stored information can cause crashes. A practical solution is to delete the cache. To do this you have to access the folder %localappdata%MicrosoftOutlook, there look for the “RoamCache” folder, select all the files and delete them. Then log back into the app and let it update.

– Repair with Microsoft manager:

This is a tool that can solve various execution problems. To use it you have to access the Control Panel, there search for “Uninstall programs”, go to Microsoft 365 and select “Change”. You have to make sure you don’t click uninstall, but click change.

In the new window, choose the Repair option. The process will collect the information necessary to identify and restore corrupt files, returning Outlook to its normal operation.

Repairing the application is one of the safest methods, because the computer itself is responsible for detecting the problem and the solution. (Infobae)

– Update Outlook:

Microsoft 365 programs share a common space as an office suite. Simply open any application in the package and look for the update option within its settings. Searching for improvements will take a few moments, but if they are found, it will be a way to fix the bug immediately and have the latest version of the platform. After the update, you must restart the computer and check if the problem persists, because in that case you must use one of the other solutions on this list.

– The Online alternative:

Sometimes, the partial solution is to stop using the version of email for computers and opt for the one that runs through the web. If none of the above options work, It will be necessary to open the browser and access Outlook through its page.

This version provides access to messages quickly and efficiently, just like the PC app. In addition, the official Microsoft Mail app is also available, which offers a similar experience in managing messages from the inbox.

By: Infobae