How to open my Outlook email on the computer when the app fails – La Nación

2024-09-08 09:55:31

Outlook It is one of the main email platforms in the world, but like any other application that we install on the computer, it is possible that at some point it presents some failure and we don’t know how to solve the problem.

So we’ve put together a guide to help you understand what’s going on and take action to fix the error, without having to call a technician. but rather that we ourselves are the ones who resolve the situation with ease.

It is possible that when opening a program on the PC a failure occurs, even though the day before we used it normally. The causes behind this problem can be varied, ranging from resource saturation to Internet connection problems or, worse still, the possibility of malware infection.

In the case of Outlook, since it is a platform that requires an Internet connection, We must be sure that the wiring and Wi-Fi in our home are working optimally. Also, we have to rule out a much larger situation and that the program’s servers are down, something we can verify by running the application on our phone or on another PC, if possible.

Microsoft Mail must be kept up to date to work smoothly. (Microsoft)

If this is not a case of this type, there are other solutions that we have at hand:

– Antivirus analysis:

A first step is to validate whether the failure is a possible infection to the computer. Outlook, being an email application, can be a gateway for viruses. So The recommendation is to perform a system scan with a reliable antivirus.to remove any threats and restore the normal functioning of the application.

– Clear cache:

An application’s cache can be both beneficial and detrimental to its operation. In the case of Outlook, the information stored can cause crashes. A practical solution is to delete the cache. To do this, you need to access the folder %localappdata%MicrosoftOutlookthere look for the “RoamCache” folder, select all the files and delete them. Then, log back into the application and let it update.

– Repair with Microsoft Manager:

This is a tool that can fix a number of startup issues. To use it, go to the Control Panel, search for “Uninstall Programs,” go to Microsoft 365, and select “Change.” Make sure you don’t click on uninstall, but on change.

In the new window, choose the Repair option. The process will gather the necessary information to identify and restore corrupted files, returning Outlook to its normal functioning.

Repairing the application is one of the safest methods, because the computer itself is responsible for detecting the problem and the solution. (Infobae)

– Update Outlook:

Microsoft 365 programs share a common space as an office suite. Simply open any application in the suite and look for the update option within its settings. The search for improvements will take a few moments, but if they are found, it will be a way to solve the error immediately and have the latest version of the platform. After the update, you should restart the computer and check if the problem persists, because in that case you should use one of the other solutions on this list.

– The Online alternative:

Sometimes the partial solution is to stop using the desktop version of mail and opt for the one that runs through the web. If none of the above options work, You will need to open your browser and access Outlook through its page.

This version provides fast and efficient access to messages, just like the PC app. Additionally, the official Microsoft Mail app is also available, which offers a similar experience for managing messages from the inbox.

By: Infobae