The roughly 10-minute video, presented during a press conference, combines clips from multiple surveillance cameras with detailed voiceover from law enforcement to provide the clearest account yet of the attack that occurred on August 1.
Twin Falls Police Release Detailed Timeline Video of In-N-Out Mass Shooting
The shooting left three people dead and seven others wounded, bringing the total number of people shot to 10. Twin Falls Police Chief Matthew Hicks stated that investigators still have no known motive for the attack, and authorities believe the gunman, identified as 24-year-old Chad Williams, acted alone. Williams died from a self-inerslicted gunshot wound near a canyon as police closed in.
Sequence of the Attack and Investigation Details
According to the police video, the violence began when Williams drove up to the payment window of the newly opened restaurant, rolled down his window, and fatally shot In-N-Out employee Ashley Garibay, 23, of Stockton, California. Williams then pulled up slightly, parked, exited his car, and shot Christopher Claunch, 59, of Hagerman, Idaho, as he sat in his vehicle.

The video shows Williams returning to the payment window, where he observed employees rendering aid to Garibay before firing into the window again. When his handgun jammed, Williams returned to his vehicle to retrieve a rifle. He subsequently fired at fleeing patrons in the parking lot and engaged in gunfire with an off-duty Idaho State Police trooper who was inside the restaurant helping patrons and employees evacuate.
Williams then fled to a nearby Tesla charging station, where he shot at parked vehicles and wounded three people sitting inside them. Dale Schultz, 66, of Salt Lake City, Utah, died from his injuries. Williams subsequently walked into the Twin Falls Visitors Center where three people were hiding, before moving to a walking trail behind the center. On the trail, he encountered two employees from nearby businesses. One employee talked with the gunman, distracting him and allowing others coming down the trail time to escape before Williams fired at the employee and missed.
Acts of Bravery and Law Enforcement Response
During the press conference, officials highlighted several acts of intervention by law enforcement and private citizens. Austin James, a former Twin Falls police officer and former Idaho State Police trooper, ran toward the sound of gunfire from the drive-thru window and was shot and wounded, though he survived. An off-duty Idaho State Police trooper exchanged gunfire with Williams from inside the building and directed workers toward the exit. Additionally, a good Samaritan with a handgun engaged Williams in the parking lot as he fled toward the charging station.

Police also praised Braxton Steube, who encountered Williams on the walking trail after fleeing a Dick’s Sporting Goods store. Chief Hicks praised the young man as a hero whose composure gave others time to escape harm.
Chief Hicks noted that the first officer arrived on the scene within three minutes of the call, but it took about 90 minutes to determine there was only one shooter involved due to multiple active shooter reports heading toward the mall that required officers to divert resources. The active investigation involves multiple agencies, including the FBI, the Idaho State Police, and the Twin Falls County Sheriff’s Office.
Victims and Corporate Response
The three people killed in the shooting were identified by police as:
* Ashley Garibay, 23, of Stockton, California (In-N-Out employee) * Christopher Claunch, 59, of Hagerman, Idaho * Dale Schultz, 66, of Salt Lake City, Utah
The Twin Falls location had opened on July 24 as part of the California-based chain’s expansion into Idaho.
Worth a look
