“If there is anything worse than incompetence, it is indolence”

by times news cr

Power‍ Outage Criticism in Metropolitan Region

Manuel Monsalve, Undersecretary of the ‌Interior, expressed harsh ‌criticism towards⁢ ENEL following a technical meeting regarding power outages in⁣ the Metropolitan Region. Despite a‌ commitment to restore​ electricity to 60,000 users, only 26,700 users had their‌ power ‌restored.

Monsalve highlighted the unfulfilled commitments made by ‍ENEL, ⁣stating that the situation was “ineffective” and “indignant.” He⁢ questioned the company’s effectiveness, claiming that their actions fell far short of expectations.

The ⁤Undersecretary also expressed dissatisfaction with the company’s ⁤response to ‌customer inquiries. He revealed​ that 50% of ‌people who ‌attempted to contact ENEL by ‌phone between Friday and Sunday ⁣received no response,‍ calling this an “unacceptable” situation that requires serious sanctions.

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