2023-06-28 19:49:42
Mapfre has carried out research on the risks of Artificial Intelligence (AI) with the aim of understanding them and finding ways to assess, monitor and mitigate them in order to deploy AI responsibly. AI is widely used in different areas of business, but it also carries risks related to bias, ethics, performance, reliability of information, and intellectual property. Although companies are learning to use AI in controlled environments, regulation and guidelines are needed to ensure safe deployment. The adoption of generative AI tools has increased the use of this technology, intensifying ethical and legal concerns.
Several experts agreed this Wednesday, during the ITC Europe Dia congress, that the insurance company sector must work and learn together to implement artificial intelligence in their day-to-day operations. The deputy director of Mapfre, Bárbara Fernández; OECD analyst Luis Aranda, and the CEO of Holistic IA, Adriano Koshiyama, at a round table moderated by Frog’s Vice President of Innovation, Strategy and Design, Octavio Egea, during the congress that is held this Wednesday and Thursday at the venue Gran Via of Fira de Barcelona.
Not surprisingly, regulatory bodies are working on regulations to protect people and society from possible inappropriate uses of AI, but there are still uncertainties about the allocation of responsibilities. As businesses expand the use of AI and regulation becomes clearer, awareness of proper AI risk management will increase. In this process, insurers can play an important role and help their clients in the responsible and sustainable deployment of AI.
In this context, Responsible Artificial Intelligence (RAI) emerges as a concept to ensure the proper use of AI and minimize risks. RAI refers to the life cycle management of AI models, following principles, processes and policies that seek a positive impact and protect people and society. Some sectors, such as technology, media and telecommunications, have adopted RAI more maturely.
Regarding the role of insurers, currently the offer of insurance that covers the risks associated with the use of AI is scarce. However, the demand for AI-specific insurance is expected to increase in the future, especially in areas such as autonomous vehicles and industrial systems. Insurers must ensure security in their own internal deployment of AI and also accompany their clients in the deployment of AI and RAI, protecting individuals and society in general.
Bárbara Fernández (Mapfre) has pointed out that the companies in the sector have “a role and a responsibility” and that they must use this technology correctly, since they must also be able to help clients when deploying it in a safe, reliable and sustainable.
Adriano Koshiyama (Holistic IA) has assured that AI is a great opportunity, since “there will be many new things that are going to be launched” and has added verbatim that the current moment is only the beginning.
Luis Aranda (OECD) has proposed learning “from the good and bad things that others have done” and also taking advantage of the tools that are already on the market and that are already known to work, to continue advancing.
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