The Federal Consumer Protection Agency (Profeco) explained that the bonus given to waiters, gasoline dispensers and in some other jobs known as bribe it’s not mandatory and that making an extra charge without authorization is a abusive business practice.
In various activities in the country It is customary to give tips, as is the case with workers in bars, tourist services and hotels.
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“He Article 10 of the Federal Consumer Protection Law establishes that: Suppliers may not apply coercive and unfair commercial methods or practices, nor abusive or imposed clauses or conditions in the supply of products or services,” Profeco noted.
“That is to say, the tip is voluntary and you cannot include it in the bill or force consumers to pay it.”
The Federal Consumer Protection Agency (Profeco) It was recommended to always carefully review the account and if you notice charges that you do not recognize, immediately ask what they are about.
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He called on citizens to report such abusive practices in order to avoid them. “It is important file a complaint by calling the Consumer Telephone 55 5568 8722 or 800 468 8722, or by email [email protected]”.
In recent weeks the issue has been controversial after a initiative to appraise with some type of tip taxsomething that is given as a bonus and that employers, knowing that they are given, offer low level salaries to workers in Mexico.