ISSSTE digital medical licenses. How can I obtain this document?

by time news

2023-11-09 00:13:43

The Institute of Security and Social Services of State Workers will issue the document ISSSTE medical license in digital form, so the process will be expedited and the sensitive data of the beneficiaries will be protected.

Due to this, the institute is training its staff so that they can use the ISSSTE medical licensing platform in an effective and efficient way.

This document is essential to process a disability through this institute.

For this reason, many question whether this system can be used by both ISSSTE personnel and the dright holders.

Here we will answer all your questions about ISSSTE medical licenses in digital format.

Can I process ISSSTE medical licenses?

The answer is no. Only ISSSTE personnel can carry out this procedure for the beneficiaries.

For this reason, those responsible for these documents in the 35 representative offices and 15 regional hospitals were trained through a video.

Steps to obtain ISSSTE medical licenses

The steps that must be followed to obtain this document in the automated medical license registry are:

The authorized doctor enters the staff’s single access portal to issue licenses. Select the registration module, which can be by patient, unit and/or doctor. The system performs the search to locate the active worker. Enter the corresponding data. Depending on the type of license, the RALM indicates whether authorization from the director of the medical unit is necessary. The single electronic license is issued, with a digital signature and QR code to verify the validity of the document.

License details

The deputy director of Information Technologies, Alejandra Fernández Vélez, explained that, approximately in one year, 36,500 health professionals at the institute issue one million 500,000 medical licenses, which is why it was extremely important to modernize this procedure to benefit the personal and legal rights.

With this implementation we achieved a much more efficient and controlled administration, which allowed us to improve the issuance of licenses. Previously, it was done manually in all medical units, which prevented specific control and generated confusion when capturing them in the system, he indicated.

Alejandra Fernández Vélez highlighted that the objective is that, at the time of receiving a consultation, the disability document is immediately issued so that the patient can take it to their workplace.

In addition, he commented, the application allows the secrecy of personal medical information, that is, each patient decides whether to print the license with their diagnosis information.

In case of emergency or if the system fails, it was specified that there is the 911 Process, which issues the license manually and subsequently captures it on the platform. “The objective is to optimize the process so that the affiliate can do it instantly.”


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