SINGAPORE: Cross-border bus operator Causeway Link (CW) is working to address the concerns raised by some of its drivers, following a wage strike on Monday (Jul 21) morning. The industrial action left thousands of commuters temporarily stranded at Johor’s Bangunan Sultan Iskandar (BSI) Customs, Immigration and Quarantine complex.
Bus Operator Engages Drivers Amidst Strike Disruptions
Thousands of commuters were affected by the strike over a pay dispute.
- Causeway Link acknowledged driver concerns following a wage strike.
- Around 100 drivers reportedly participated in the action on Monday.
- A revised pay scheme led to drivers losing RM800 to RM900 monthly.
- Discussions are ongoing between the operator and its drivers.
What caused the bus strike between Singapore and Malaysia? A wage strike by some Causeway Link bus drivers on Monday (Jul 21) morning disrupted thousands of commuters heading to Singapore.
In a statement released Tuesday (Jul 22), the company confirmed that “a number” of its drivers participated in the strike. Causeway Link emphasized that it takes the matter seriously and recognizes the importance of the issues raised by its employees.
Addressing Commuter Concerns and Driver Issues
The operator assured the public and its passengers that it is actively engaging with relevant parties. The goal is to address the situation and achieve a constructive resolution. While Malaysian media reported that bus services had largely returned to normal by Tuesday morning, Causeway Link acknowledged the impact on passengers and pledged to minimize further disruptions.
“We are doing everything we can to minimize disruptions to our services and ensure that essential routes remain operational,” the company stated. “We deeply regret any inconvenience caused to our passengers and appreciate your understanding during this time.”
The Root of the Dispute
Reports from Malaysian media indicated that approximately 100 bus drivers initiated the strike due to a revised pay scheme. This new scheme reportedly resulted in a monthly income loss for drivers ranging from RM800 to RM900 (US$189 to US$212). In addition to the financial impact, drivers also faced an increase in daily trips, from four to five.
Causeway Link reiterated its commitment to open communication and a respectful working environment. The company acknowledged the “vital role” its bus captains play in providing public transport services.
On Tuesday, Johor Public Works, Transport, Infrastructure and Communications Committee chairman Mohamad Fazli Mohamad Salleh noted that there were “no developments yet,” with both sides still in discussion phases.
Earlier on Monday, Causeway Link had initially attributed the disruption to a “miscommunication concerning salary calculation matters with a group of drivers” and had claimed the concerns were addressed.
