2023-11-01 23:03:41
Malfunction Resolved an hour-long malfunction in the Deutsche Bahn app
The DB Navigator has recently been fundamentally renewed. The app is an important sales channel for the railway. photo
© Christian Charisius/dpa
Book a train ticket quickly using the app? For hours this was only possible to a limited extent due to a disruption.
The Deutsche Bahn app is great for a few hours Disturbance was affected. Users could neither find train connections nor book tickets. According to a spokeswoman, there have been partial restrictions on the use of the DB Navigator app since the afternoon.
In the evening, the railway gave the all-clear: “Update: the problem has been resolved and the DB Navigator is running reliably again,” the company wrote on X, formerly Twitter, around 9 p.m.
It was said in the afternoon that other systems were not affected by the disruption. Tickets could still be booked and timetable information accessed via the railway’s website.
No information on the reason for the disruption
The DB Navigator has recently been fundamentally renewed. However, according to Deutsche Bahn, the problems had nothing to do with the switch to the new system. The company initially did not provide any information about the reason for the disruption.
The app has developed into an important sales channel for the railway in recent years. According to the group, 90 million tickets were booked via DB Navigator in 2022.
dpa
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