Microsoft has suffered a drop in its services this Wednesday morning. The company is currently studying the problem, which affects services such as Teams y Outlook. Reports of outages indicated that the platforms were down for thousands of users around the world.
Microsoft did not reveal the number of users affected by the outage, but data from the Downdetector website specialized in falls includes more than 3,900 incidents in India and more than 900 in Japan and about 500 in Spain. Blackout reports are also coming in from Australia, Britain and the United Arab Emirates, Reuters reports.
“We have identified a potential network issue and are reviewing telemetry to determine next troubleshooting steps,” Microsoft said in a tweet.
We’re investigating issues impacting multiple Microsoft 365 services. More info can be found in the admin center under MO502273.
— Microsoft 365 Status (@MSFT365Status) January 25, 2023
Around 10:30 a.m. in Spain, the Redmond technology company has stated that it has “reverted” a change made to its systems that could be causing the problem. Right now, you are monitoring the response of your tools.
We’ve rolled back a network change that we believe is causing impact. We’re monitoring the service as the rollback takes effect.
— Microsoft 365 Status (@MSFT365Status) January 25, 2023
The technology company also reported around 11:30 a.m. that some of its users have reported that the problem has been mitigated.
We’re continuing to monitor the recovery across the service and some customers are reporting mitigation. We’re also connecting the service to additional infrastructure to expedite the recovery process.
— Microsoft 365 Status (@MSFT365Status) January 25, 2023
During the interruption, most users are unable to exchange messages, join video calls or use any function of the Teams application, possibly the tool that Internet users currently miss the most.
Microsoft Teams, used by more than 280 million people around the world, is an integral part of the daily operations of businesses and schools, who use the service to make calls, schedule meetings, and organize their workflow.
As always when there is a service failure, many users took to Twitter to share updates about the service outage, with #MicrosoftTeams trending as the hashtag on the social networking site.
Among the other affected services were Microsoft Exchange Online, SharePoint Online, OneDrive for Business, according to the company’s status page. Other platforms, such as Xbox Live, a service for online gaming, are also experiencing failures.
