Mr Menuiserie, a distributor of aluminum doors, windows and gates, has been placed into compulsory administrative liquidation, teh Official Bulletin of Civil and Commercial Notices (bodacc) learned on Friday, prompting several dozen customers to consider action in court to obtain compensation.
The company,which has more than 100 sales outlets,more than 300 employees and achieved almost 72 million euros in turnover in 2023,was placed in receivership in mid-November by the Rouen commercial court,leaving pending matters and several hundred consumers and suppliers worried about losing their money.
“I feel like I’ve been betrayed”
“Scam”, “scheme”, “trap”: several internet users have expressed their dismay and disappointment on the Facebook community “Scam mister carpentry support group”, which now has more than 400 members, compared to around 130 on 20 November. Most complaints involve untraceable orders and unanswered refund requests, which can amount to several tens of thousands of euros.
“I have the impression that I have been betrayed and made fun of since May,” Mélissa Sguaita-Matti, creator of the forum, told AFP.She and her partner purchased a gate and fence without a deposit in Mister Menuiserie’s Quimper store, worth €5,900.
“A class action has been launched,” a Facebook user said Thursday evening, gathering dozens of demonstrations from consumers interested in joining a class action to sue Mister Menuiserie, in order to obtain financial compensation. A lawyer has been contacted and the first meeting will be held on Monday.
How can the industry learn from the challenges faced by mr Menuiserie and enhance consumer protection moving forward?
Interview with Legal Expert: Understanding the Implications of Mister Menuiserie’s Administrative Liquidation
By Time.news editor
in light of the recent news regarding Mr Menuiserie, a distributor of aluminum doors, windows, and gates, being placed into compulsory administrative liquidation, we spoke with legal expert Dr. Anne Belin too discuss the implications of this notable growth for affected customers and the industry as a whole.
Q: Dr. Belin, can you explain what it means for a company like Mr Menuiserie to enter compulsory administrative liquidation?
A: Compulsory administrative liquidation is a formal process initiated by the court when a company is unable to meet its financial obligations. For Mr Menuiserie, it means that their assets will be liquidated to repay creditors. It leaves customers in a precarious situation, especially those waiting for orders or refunds, and raises serious concerns about unfulfilled transactions.
Q: With over 300 employees and 100 sales outlets, what does this liquidation mean for the workforce?
A: Sadly, this type of liquidation typically results in job losses. Employees may face redundancy as the business winds down operations. It’s a challenging situation for both the workforce and the community, especially considering the company generated nearly 72 million euros in turnover in 2023.
Q: We’ve seen a surge in complaints from customers on platforms like Facebook. How can consumers protect themselves in situations like this?
A: First and foremost, consumers should document all transactions and communications. participation in the class action lawsuit, as mentioned by affected customers, is a sensible move, as collective action can provide a stronger legal standing.it’s crucial to consult with a lawyer proficient in consumer rights, as they can offer personalized advice based on individual cases.
Q: The forum “Scam Mister carpentry Support Group” has garnered over 400 members since the news broke. What does this indicate about the public’s sentiment?
A: This indicates a profound sense of betrayal and frustration among consumers.Many feel duped, especially those who have made significant purchases. The rapid growth of the support group exemplifies how technology can facilitate consumer organization and support during tough times.
Q: What advice do you have for consumers who find themselves in a similar predicament, waiting for refunds or products that they may never receive?
A: I recommend acting quickly. customers should gather and organize all relevant documentation, such as receipts and communication logs. Joining class action lawsuits can amplify their voice and increase chances for recovery. Additionally,staying informed about updates from the court and seeking guidance from legal professionals can be invaluable in navigating this distressing situation.
Q: what broader implications does Mr Menuiserie’s situation have for the aluminum doors and windows industry?
A: This incident may serve as a wake-up call for the industry. It shines a light on the importance of financial openness and customer trust.Companies need to focus on solidifying their business practices and ensuring they operate well within their financial means. consumer advocacy groups will likely gain traction, prompting stricter regulations and better safeguarding measures for customers in the long run.
the unfolding situation with Mr Menuiserie serves as an significant reminder for consumers to remain vigilant and informed while encouraging businesses to prioritize ethical practices. Thank you, Dr. Belin, for your insights into this pressing issue.