Ocado to Cut 1,000 Jobs in £150m Restructuring Plan | AI & Cost Cuts

by mark.thompson business editor

Ocado is cutting 1,000 jobs, roughly 5% of its global workforce, as the technology and online grocery company attempts to slash £150 million in costs. The move, announced Thursday, reflects a broader restructuring aimed at improving efficiency and navigating a challenging economic climate for the firm. The cuts will impact both technology and support teams, with approximately two-thirds of the reductions occurring in the United Kingdom.

The job losses approach at a difficult time for Ocado, which has faced setbacks in its international expansion and declining share value. The company’s stock price fell by almost 10% Thursday morning, and is now down more than a third over the past year, according to reports. This latest round of cuts follows a reduction of 500 technology roles announced last year, as the company increasingly leverages artificial intelligence to streamline operations.

Restructuring and Cost-Cutting Measures

As part of the restructuring, Ocado will merge its Ocado Solutions and Ocado Intelligent Automation divisions into a single unit. This consolidation is intended to simplify operations and reduce duplication of effort. The company plans to scale back research and development spending, citing “AI efficiencies” and a renewed focus on “cost discipline” as key drivers of the £150 million savings target for 2026.

Ocado’s CEO, Tim Steiner, acknowledged the difficult nature of the decision, stating, “Regrettably, this means a significant number of roles will no longer be required.” He added, “We are grateful to colleagues who are affected by these changes, and whose talent and hard work have made a lasting contribution to Ocado. We will support those impacted through this process.”

Challenges in North America and Beyond

The job cuts are the latest in a series of challenges for Ocado, particularly in its efforts to expand into North America. Last month, the company’s Canadian partner, Sobeys, announced the closure of a robotic warehouse in Calgary, citing slower-than-anticipated growth in the Alberta grocery e-commerce market. The Guardian reported on this development in January.

This followed a similar announcement in November 2025, when Ocado’s US partner, Kroger, closed three Ocado-run warehouses, a move that significantly impacted the UK company’s value. As reported by The Guardian, Kroger’s decision knocked almost a fifth off Ocado’s value.

Ocado’s Evolving Business Model

Although widely recognized in the UK for its online grocery service – a joint venture with Marks & Spencer – Ocado’s core business increasingly centers on providing its proprietary software and robotics, known as the Ocado Smart Platform, to other companies. The company currently operates 30 sites globally, licensing its technology to supermarket chains seeking to automate their fulfillment operations.

Conveyor belts at Ocado’s customer fulfilment centre in Hatfield. About two-thirds of the company’s job cuts are expected to be in the UK.

Analyst Perspective and Market Reaction

Chris Beauchamp, chief market analyst at IG, suggested that Ocado has lost its early advantage in the grocery delivery market. He noted that larger rivals have been able to build their own technology and bypass Ocado, leaving the company as “the great white elephant that failed to deliver.” This sentiment reflects a growing concern among investors about Ocado’s ability to compete effectively in a rapidly evolving market.

The cuts represent a significant shift for Ocado, signaling a need to adapt to changing market conditions and prioritize profitability. The company’s ability to successfully execute its restructuring plan and regain investor confidence will be crucial in the coming months.

Ocado is scheduled to report its full-year results in the coming weeks, providing further insight into the company’s financial performance and future outlook. Investors will be closely watching for details on the implementation of the cost-cutting measures and any updates on the company’s international expansion plans.

PA Media contributed to this report.

This challenging period for Ocado underscores the difficulties of scaling innovative technologies in the competitive grocery sector. The company’s next major milestone will be providing a more detailed breakdown of the restructuring plan and its anticipated impact on future earnings during its upcoming financial results announcement.

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