2024-07-28 14:30:17
Customers complain about the Federal Consumer Protection Agency (Profeco) for their orders and accuse that Office Depot does not deliver.
According to complaints on social media, customers They accuse the store that sells office supplies, stationery and technology, has not responded to the status of your purchases.
Office Depot not delivering? We explain what is happening with the store and the complaints customers have made to Profeco regarding their orders.
Office Depot does not deliver orders and customers complain to Profeco
This Saturday, July 27, 2024Office Depot customers They began to complain to Profeco through social media posts
They accuse that it was the past Friday, July 19 when the store had a promotion which consisted of a discount for the purchase of some items.
Office Depot not delivering? The main complaint from customers is that, Even though the card was charged, the status of your purchases has not been changed in over a week.
On Friday, July 19, 2024, there was a promotion adding certain items and giving you a certain discount. To date, the orders have not been processed and were due to arrive on July 22.
Office Depot Customer
Office Depot fails to deliver and cancels customer orders, they claim
According to publications on the X platform, the Orders placed on July 19 have not been delivered to buyers.
Added to this are the complaints to Profeco by clients who, in addition, They accuse Office Depot of cancelling orders if they are complained about, although some others indicate that the cancellations have been for everyone.
Customers say that Office Depot justifies the cancellation of purchases by claiming that the order was not placed. It despite having proof of payment.
Office Depot does not honor its customers’ purchases. It’s been over a week now and they haven’t generated an order number for me. They’ve already charged me and haven’t delivered my products.
Office Depot Customer
For these reasons, Office Depot customers complain to Profeco and point out that The store has made no attempt to communicate with them.which is why they label it as “unreliable”.
Meanwhile, Office Depot has begun responding to complainants who regret “the inconvenience” and invite them to “follow them” so they can assist them via direct message and resolve their complaints.
2024-07-28 14:30:17