Overwatch 2 Director Aaron Keller Discusses Blizzard’s Shift in Transparency and Communication

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Title: Overwatch 2 Director Aaron Keller Pledges Enhanced Transparency and Communication with Community

Published: November 7, 2023, 4:32 AM
Updated: November 7, 2023, 4:32 AM

Overwatch 2 director Aaron Keller has revealed the significant shift Blizzard is making in terms of transparency and communication with the game’s community. In an interview with IGN, Keller addressed the team’s commitment to improving their relationship with players.

Blizzard faced backlash from the community, particularly regarding the game’s Battle Pass system. Keller acknowledged the negative reaction and explained that initially, they chose to remain silent as any statement from the team would be misinterpreted. However, reflecting on their past mistakes, Keller admitted that the company has completely reversed their communication strategy, now prioritizing proactive communication and transparency.

“We’ve kind of come 180 from that, like what we want to do is to be in constant communication with our players and to let them know what is coming even if it’s something that might be taken negatively,” Keller stated.

As part of their new approach, Keller mentioned that the team will be publishing a bi-weekly blog piece called “Director’s Take” in which he shares his thoughts and updates on Overwatch 2. While Keller has authored only one Director’s Take since September 8, other team members, including Hero Design developers, have joined in to provide their insights and reflections on various aspects of the game.

This enhanced communication strategy, coupled with consistent developer updates and a visible roadmap, has provided Overwatch 2 fans with a clearer understanding of what’s in store for them. The game continues to undergo improvements, including the introduction of new game modes, maps, heroes, and more. These initiatives offer a promising future for Overwatch 2 players.

With Blizzard’s renewed commitment to transparency and communication, it seems that the company is eager to rebuild trust with its community and create a more inclusive and engaging gaming experience for all Overwatch 2 enthusiasts.

[Published on Dexerto]

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