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“Overload of activity on our logistics site”, “sorting error”, “your parcel is redirected”… These are messages that unfortunately seem familiar to many buyers from Vinted, Le Bon Coin, Asos or even Cdiscount. For several weeks, problems have been increasing on parcel delivery circuits, particularly in Île-de-France. In question, an explosion of online orders to garnish the piles of gifts under the Christmas tree, which adds to the problems linked to an uncertain and more aggressive e-commerce market.