People write, call and angrily ask for money back – hotels in Crimea are panicking

by times news cr

2024-07-15 06:05:58

In June, there were bloody attacks in three southern regions popular with Russian tourists. Victims were claimed by events in Sevastopol, Dagestan and a shootout at a border checkpoint between Russia and Abkhazia.

Representatives of the Russian Tourism Union recommend refraining from traveling to Dagestan for the time being, while the Security Council of Abkhazia assures that there is no danger for tourists in its territory.

Sergey Romashkin, vice-president of the Russian Association of Tour Operators and general director of the tour operator Dolphin, said that currently about 400-500 thousand people are vacationing in Crimea. people.

“We called our tourists after the incident, none of them were hurt,” he said.

His company’s clients are vacationing on the southern coast of Crimea, in the regions of Yalta and Alushta, and do not plan to return home any time soon.

However, according to the association, sales of trips to Crimea decreased by a fifth. 3-5% are forecast to be cancelled. already paid trips”, wrote forbes.ru.

The owners of hotels in Sevastopol do not hide the fact that tourists who have reserved places for rest are afraid.

“Last fall, 80 percent was bought out. places, and at the moment, one by one, the orders are being canceled – after the debris of rockets fell on the beach of Sevastopol, – said the owner of a nearby hotel. – People write, call, some angrily demand the return of money. It would make sense to close the hotel, hardly anyone will rest.”

According to the woman, there are another 10 small private hotels and guesthouses nearby, and their owners were in shock: “Last season was a failure, but it looks like it will be even worse this year.”

She bought the hotel in 2013. In the area where it is located, there is a clean sea, a sandy beach, a beautiful park. Sevastopol can be reached by boat in 15-20 minutes and is a popular place for holidaymakers.

Before the war, the hotel’s income reached 3 million during the season. rubles (about 34 thousand euros according to the exchange.lt exchange rate) per month.

Travel organizers explained to forbes.ru that only individual people cancel their trips. “Several trips to Crimea have been cancelled, but there are no requests to cancel trips to Dagestan and Abkhazia – there are even new orders,” said the representative of Ruskij ekspres.

But those who sell individual trips see a different picture.

“Demand for Dagestan is high in the summer, usually we only had one other canceled trip per day,” said Ivan Bortnikov, co-founder of YouTravel.me. “But the situation is different this year, reports are pouring in every day that people will no longer travel.”

According to him, customers do not ask for a refund, they usually ask to change the date or rebook the trip to another place.

Due to the terrorist attacks in Derbent and Makhachkala, sales of trips to Dagestan have fallen sharply. In the past, dozens of them were sold per day, but now only one.

2024-07-15 06:05:58

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