Mobile phone scams are the order of the day. Have you received a call in which they tell you that a relative or a friend has lost a mobile and they have recovered it? Do not fall, it is a trap to get your data.
Calls posing as an acquaintance abroad or a friend of a friend are a trap. The authorities are already trying to stop these scammers, but since it is a totally normal call, it is very difficult to stop them. The trick is simple: They make you believe that a relative has lost the phone and they ask you for the data to send it to you. In addition, they will ask you for a deposit just in case, or, in some cases, they will blackmail you by saying that the phone has compromised data and that they will expose it. In other cases, you will be called by a relative who lives abroad and of whom you have no record, but many people fall. They will ask you for money to return home because they have been left stranded at the airport, or any story that makes you send what they ask for.
It is very important that when it happens to you, you immediately hang up the call and block the number. Also, if your terminal allows you to report or denounce the call, do not hesitate to do so, because this will help to block the number and prevent you from scamming, although it will not take long to get another number.
The Internet Security Office ensures that if the user has received the call but has not provided any data, there will be no problem, so it is important not to offer anything. In addition, it may not only be by call, but they may send you messages of WhatsApp or emails.
“The only thing you have to do is delete the file that you will find in the downloads folder. You will also need to trash the mail you have received,” she notes.
“If you have downloaded and executed the malicious file, your device may have been infected. To protect your device, you must scan it with an updated antivirus or follow the steps that you will find in the device disinfection section ”, he points out.
The agency reminds users that, in case of doubt about the legitimacy of an email, they should not click on any link or download any attached file.
“To verify the veracity, you can contact the company or service that supposedly sent you the email, always through its official customer service channels.”, points