The prohibition of use applies to paging systems consisting of transmitters with model numbers “NEODP20br”, “LTK-SCTN”, “NEO10”, “IQBASE-N”, and “ServerCall Transmitter J1709”, as well as pagers with model numbers “Euro Coaster Pager”, “Rugger charger”, “Rugged Pager J1703”, “Crystal Call”, “Euro Coaster”.
The previous decision on the ban concerned the use in Latvia of the paging system produced by “JTECH an HME Company”, which consists of the transmitting device with the model number “NEODP20” and the pager with the model number “LTK-2012GR”.
Also, these systems have not been certified to comply with the requirements of the “National Radio Frequency Plan” of the Cabinet of Ministers regulations of the operating radio frequency band, maximum transmitted signal power and other technical parameters.
Also, no declaration of conformity of the European Union (EU) has been submitted, nor has an instruction manual been submitted. Equipment testing reports certifying compliance of the paging system with the regulations of the Cabinet of Ministers have also not been submitted.
After “Elektroniskie Sakari” identified the use of these paging systems, the company contacted the merchant who installed them, asking to provide information, however, the merchant was unable to confirm the compliance of any of the models of radio equipment used with the regulations.
According to information originally provided by the paging system installer, in May of this year, the banned models of paging systems were used in 16 food establishments, including restaurants, hotels and other eateries.
However, the representatives of “Elektronisko Sakaru” stated that this does not rule out the possibility that other catering establishments have also purchased such models of radio equipment directly from the manufacturer or another merchant.
The current users of the mentioned paging models are invited to immediately stop using the paging system mentioned in the decision until “Elektroniskie Sakari” receives all the necessary documents and information certifying the equipment’s compliance with Latvian and EU regulations, as well as to contact the equipment distributor who sold or installed them to them, in order to deal with the situation.
In case of disputes, the Consumer Rights Protection Center (PTAC), which is the responsible market monitoring institution in Latvia and implements the protection of consumer rights and interests, can help resolve the issue.
In order to reduce the risk of radio equipment reaching consumers that are not suitable for use in the European Union, including Latvia, and to avoid possible radio communication disturbances, “Elektroniskie Sakari” reminds that when purchasing radio equipment, especially in online stores outside the EU, special attention should be paid to the requirements for using the radio equipment in the specific country, because there is a higher probability that the technical parameters of the radio equipment, for example, its operating frequency, will not correspond to the national radio frequency plan of Latvia.
The head of the Latvian Restaurant Association (LRB) Jānis Jenzis told the LETA agency that LRB members have not yet expressed their indignation that any of the paging systems they use would be banned. However, after the first published ban on paging systems by “Elektronisko Sakaru”, the members of the organization were worried, even though they did not use the specific system.
“People buy what is available on the market – not only in Latvia, but also in other parts of the world, so it is necessary to understand why Latvia’s requirements for the use of paging systems are probably different than in the rest of the world,” stressed Jenzis.
At the same time, he emphasized that representatives of the catering industry want to comply with all regulatory requirements, and they have no desire to knowingly violate anything. “They buy what is available on the market. They don’t buy anything on the black market, but they buy systems that are used in the catering industry,” noted Jenzis.
He also stated that the supplier who supplied the restaurants with non-compliant paging systems must replace them with alternative and compliant systems at his own expense.
LRB was founded at the end of 2017 to protect Latvian restaurants and increase their competitiveness.
“Elektroniskie Sakari” is a state-owned company that provides management of the country’s limited resources – radio frequency spectrum and numbering. Radio frequency spectrum management includes radio frequency spectrum planning and monitoring.
2024-09-16 14:56:20