2024-07-22 12:34:41
Crowdstrike founder George Kurtz said he deeply regrets the fallout
Tech giant Microsoft has offered a helpful tip to fix your computer after the massive IT meltdown that swept the world. Most likely, you are already familiar with it, since the method is very simple – you just need to reboot.
According to the company, this is exactly what has helped some of the users who use computers, reports the BBC.
“You may need to restart a few times, but overall feedback on this method is positive. According to users at this stage, restarting is an effective troubleshooting step,” explains Microsoft. In some cases, the computer had to be restarted 15 times, but eventually it was fixed.
It also suggested deleting a certain file, the same solution that some employees of the cybersecurity firm Crowdstrike gave on social media.
Earlier today, Crowdstrike founder and CEO George Kurtz said the company deeply regrets it about the consequences that the collapse in IT systems had on institutions and companies around the world.
Kurtz told NBC that the problem was due to a bug in one of the updates.
“We identified it very quickly and removed it. Crowdstrike is now working with every customer to make sure they all come back online,” Kurtz added.
According to him, a negative interaction between the update and Microsoft’s operating system caused the computers to crash and caused the global outage.
The company is in the business of “providing real-time attack indicators, detection and protection” of possible cybersecurity threats. One of its biggest customers is Microsoft, which was hit hard by the crash. Computers would get a blue screen saying the computer has encountered a problem and needs to restart.
Among those affected were many more banks, stock exchanges, television and online media, as well as airports around the world. And the crash was described by businessman Elon Musk as the biggest IT crash in history, after hundreds of thousands of computers around the world displayed the so-called screen of death – a message that the system was restarting because it had detected a huge number of errors – from Friday morning.