Ricoh has introduced Informatica’s AI-enabled cloud data management platform, “Intelligent Data Management Cloud” (IDMC), to accelerate its transformation into a digital services company. This was announced by Informatica Japan.
With the introduction of IDMC, Ricoh has achieved a no-code operating environment, allowing employees outside the IT department to process data, thereby improving the speed and efficiency of operations. Additionally, by centralizing data management, the company can access reliable data concerning customers and respond quickly to customer needs. This enables the provision of customized services.
IDMC serves as a cloud infrastructure for data management, allowing necessary data to be utilized by the right people regardless of where the data is located, whether in a multi-cloud, on-premises, or serverless environment. It offers over 200 services, including data integration from data catalogs, integration of applications and APIs, data preparation, and master data management, comprehensively supporting data utilization.
Ricoh is implementing organizational reform under the banner of “Promoting the Trinity of Processes, IT, and Data.” At the core of this initiative is the data infrastructure development project “GLIDER,” which has been underway since 2017. GLIDER serves as the foundation for collecting raw data from Ricoh’s group companies worldwide and centrally processing and analyzing it at the headquarters. This significantly reduces the labor and time previously required, promoting management based on ROIC (Return On Invested Capital) as an indicator of capital efficiency.
The company has adopted IDMC as the data integration foundation for the GLIDER project. Reasons for this selection include the ability to reuse the assets of the previously used “Informatica PowerCenter” in the cloud, its excellent functionality and performance, as well as easy operation without code and quick system integration. Additionally, global support and compatibility with external services such as “Microsoft SharePoint Online,” along with positive evaluation results from North American sites, were also key factors in the selection.
The data integration foundation of ‘GLIDER’