2024-04-08 22:57:00
Robi‘s data speed has increased by 130 percent and voice quality by 50 percent in the last one year. This doubling in data speed is a reflection of the bold steps taken by Robi to strengthen the network to improve customer service.
Spectrum Reforming The company has significantly improved the voice and data experience compared to 2022 by realigning the use of available spectrum for 2G, 3G and 4G technologies. More than 1,000 sites were added in 2023, ensuring maximum 4G coverage (98.8 percent).
Robi L has also deployed 2,600 spectrum to optimize network capacity in handling growing data traffic. This has resulted in improved customer data experience.
In addition, AI-based software and machine learning tools have been deployed to further enhance Robi’s network, optimize traffic load and enrich customer experience in voice and data.
Robi’s cold drop rate is far below the International Telecommunication Union (ITU) recognized cold drop of just zero.3 percent. Through this Robi has become a network of customer trust.
Robi’s Chief Commercial Officer Shihab Ahmad said, ‘In 2023, we lay the foundation of Smart Network to advance Smart Bangladesh Vision. As a result, Robi’s focus has gone beyond traditional connectivity services to facilitate digital lifestyles and enhance everyday experiences. It is driving Robi’s extensive 4.5G supernet as a leading digital brand in line with Robi’s brand slogan ‘Parbe Tumiyo’.’