Rouen Orthodontist Suspended: Patients Left in Uncertainty

by Grace Chen

Rouen Orthodontist Suspended Amidst Fraud and Patient Safety Concerns

Parents in Rouen are demanding answers after allegations of widespread fraud and potential patient endangerment involving a local orthodontist, Dr. Magaly Bouissou-Duclos.

A growing wave of concern is sweeping through the community of Rouen, France, following reports of a significant financial and ethical scandal involving a dental practice in the Luciline district. The case, initially brought to light by Ici Normandie, centers around allegations of fraudulent activity and the potential for unqualified personnel performing medical procedures. While Dr. Bouissou-Duclos’ website maintains she is still seeing patients “under usual conditions,” the Normandy Regional Health Agency (ARS Normandie) has suspended her practice for a period of five months.

Patients Voice Fears on Social Media

The uncertainty surrounding the situation has prompted the creation of a Facebook group, “Info cabinet BD orthodontiste Rouen,” where patients and their families are sharing their anxieties and seeking information. “I don’t understand anything anymore”; “She’s making fun of us”; “What can I do?” are just a few examples of the sentiments being expressed online.

According to reports, Dr. Bouissou-Duclos continued to see patients even after being placed under judicial supervision. However, in recent days, numerous patients have reported canceled appointments and an unresponsive office. Attempts to contact the practice have been unsuccessful, with the voicemail indicating the inability to receive messages. Many parents are now scrambling to obtain their children’s dental records to seek care elsewhere.

ARS Normandie Cites “Serious Danger” to Patients

ARS Normandie has stated that the suspension is a precautionary measure, pending a disciplinary decision. A senior official stated that the agency believes Dr. Bouissou-Duclos “exposes her patients to serious danger.” The core of the concern lies in allegations that the orthodontist allowed assistants to perform medical procedures without the necessary qualifications.

This alleged practice reportedly allowed the orthodontist to treat a significantly higher volume of patients than her colleagues, raising red flags with the primary health insurance fund. Estimates place the financial damage at €2.5 million.

Legal Proceedings and Ongoing Investigation

The case is currently under judicial investigation, with a judgment expected on June 5, 2026. Dr. Bouissou-Duclos is presumed innocent until proven guilty. Efforts to reach her legal counsel, Me Joachim Bokobsa, for comment have been unsuccessful at the time of publication.

The departmental council of the order of dental surgeons has issued guidance, inviting patients to request their files via email. This move aims to facilitate a smooth transition of care for those affected by the suspension.

This is a developing story, and time.news will continue to provide updates as they become available.

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