2024-06-12 15:17:20
The Legislative Meeting accredited yesterday, with 57 votes, the opinion issued by the Expertise, Tourism and Funding Fee, which contemplates reforms to the Shopper Safety Legislation (LPC) to broaden the safety protection of Salvadorans.
These accredited reforms have been modified by the Legislative Physique in response to the observations despatched by the President of the Republic, Nayib Bukele, to be able to make them clearer and never give rise to misunderstandings.
One of many reforms is the inclusion of article 19 A to article 12 of the LPC, which establishes that the technical employees of the Shopper Ombudsman’s Workplace (DC) might intervene in instances of individuals with over-indebtedness who, as a consequence of extraordinary conditions, have well being issues. , it turns into troublesome or unattainable for them to pay a number of money owed.
The function of the Ombudsman shall be as a mediator between the patron and the supplier of economic or credit score providers to hunt options, resembling restructuring, refinancing and different choices.
Shoppers may strategy the Ombudsman’s Workplace to request assist as soon as monetary difficulties are recognized, and even earlier than falling into default. One other reform, to article 21 of the LPC, is said to particular obligations for suppliers of products and providers by way of digital commerce, through the contracting section.
It presently establishes that, if suppliers fail to adjust to the agreed supply interval, or the one decided by regulation, which is 30 days, the contract is terminated unilaterally and the sums paid are returned with out withholding.
However Legislative Decree 405 features a third obligation: to pay compensation to the patron; Nevertheless, President Bukele noticed that it’s a disproportionate measure if what is needed is the speedy return of what was canceled, and defined that instances that benefit compensation have to be dropped at a judicial course of.
“By means of these reforms we’re defending all customers from the totally different abuses of some financial brokers and monetary establishments,” highlighted the consultant of the Cyan Financial institution, Dania González.