2024-09-24 12:02:24
Published: 17:11, 24 September 2024
Customers have to suffer due to non-deposit of savings paper profits on time. Besides, customers have to go around to withdraw real money after the expiry of the savings card. Bangladesh Bank has given new instructions to reduce this suffering. From now on, the original money along with the profit must be deposited in the customer’s bank on the day of maturity of the savings certificate.
On Tuesday (September 24), the Debt Management Department of Bangladesh Bank issued instructions in this regard.
According to the instructions, payment of intimation (guaranteed by check) to the customers like profit or interest period of savings certificates sold through the National Savings Scheme online management system should be ensured. At the same time, on the date of maturity of the savings certificate, the principal amount along with the profit should be deposited in favor of the customer through EFT of the central bank on the basis of intimation.
In addition, the circular issued on June 20, 2022, instruments under the National Savings Scheme (Savings Papers and Savings Bonds) and other post-sale service instructions should be followed properly.
The Central Bank has issued this directive under the authority of Section 45 of the Bank Companies Act, 1991.
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