ServiceNet & River Valley Counseling: Merger Details

HOLYOKE – Western massachusetts residents will have expanded access to mental healthcare, as ServiceNet’s outpatient clinics officially become part of River Valley Counseling Center (RVCC) on February 1.

“As July 1, 2025, RVCC has been operating under the ServiceNet umbrella of services,” explained Dr. Elaine Campbell, servicenet’s Senior Vice President of Clinical Services, who previously served as assistant executive director of RVCC. “By combining ServiceNet’s clinical operations with RVCC’s, we can offer more services to more people living throughout our communities, build on each other’s strengths and expertise, share resources more effectively, and further develop our areas of clinical excellence.”

The move is also expected to benefit therapists, providing increased flexibility and opportunities for professional growth, along with a larger network of colleagues for collaboration and idea-sharing, according to Dr. Campbell. “It provides more flexibility and opportunities for growth, and more colleagues with whom to share our ideas and experience.”

Did you know? – RVCC and ServiceNet began exploring affiliation in 2023, recognizing a growing need for mental health services and anticipating future demand. This proactive approach aimed to strengthen support for the community.

Expanded Mental Health Services Across Western Massachusetts

The integration aims to streamline care and address growing community needs.

RVCC’s outpatient clinics have long served individuals across Western Massachusetts,prioritizing community-based care and bilingual services.The addition of ServiceNet’s clinics creates a unified network of offices in Greenfield, Northampton, amherst, and Pittsfield, as well as springfield, Chicopee, Holyoke, Westfield, and Easthampton. The combined institution will address a wide range of mental health concerns, including depression, anxiety, OCD, hoarding, substance use, gambling, relationship challenges, and major life changes.

Pro tip – Seeking mental healthcare is a sign of strength. Don’t hesitate to reach out to RVCC or other resources if you’re struggling with your mental well-being. Early intervention can improve outcomes.

ServiceNet and RVCC initially chose to affiliate last year in response to the increasing mental health care demands within the populations they served and anticipated future trends.

“We already knew each other well,” said ServiceNet President and CEO Bruno Calouro,who is now also CEO of RVCC. “And through our transition process over the past several months, we have learned even more about how we can best share our knowledge and support as well as our values. In bringing our clinics together, we will help to assure even greater stability for these vital services our communities rely on.”

Reader question – What are your thoughts on the integration of healthcare services? How do you think this will impact access to care in Western Massachusetts? Share your comments.

What kind of support does RVCC offer? RVCC’s team of therapists,psychiatrists,nurses,and support staff emphasizes a collaborative approach,recognizing that meaningful progress occurs when individuals are active partners in their own treatment.

ServiceNet and RVCC initially chose to affiliate last year in response to the increasing mental health care demands within the populations they served and anticipated future trends.

• The integration of servicenet’s outpatient clinics into RVCC will be completed on February 1.
• The move aims to expand access to mental health services across Western Massachusetts.
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