2024-09-19 02:35:49
After spending 30 minutes in a train station drinking coffee, you may not have a seat when you return. This, in theory, is a new rule contained in the general conditions of sale (CGV) of SNCF Voyageurs, as noted by the customer group. UFC-What to choose. It provides that if a seat is empty fifteen minutes after the departure of the TGV or Intercités, a conductor will be able to allocate it to a passenger who does not have a seat.
“Failure to request a reserved seat, within fifteen minutes of the departure of the train from the station indicated on the ticket, may result in the loss of the reserved seat reservation and, in general, of any seat ”, he mentioned. .
“It’s a lie”
“Nothing new, no change to the rules,” said SNCF. The behavior is always the same and does not change: conductors are used to replace passengers without a seat in a seat that will not be taken after the departure of the train, to allow passengers to travel in positions the best. » Olivier, leader for more than twenty years, confirmed that the administration has not provided specific instructions. “It’s a complete hoax,” he said. We will not cause trouble for a traveler who spends twenty minutes in a TGV bar. It will be a direct attack. »
Moreover, they are “a small part of the people”, emphasizes Olivier, who do not leave their belongings on their seats once they board the train. Despite everything, this rule can be used in some very narrow cases. The captain pointed to a growing trend of some passengers saving two or three seats for more comfort.
“It can happen in a square, for example, that one person gets two points and the other one doesn’t,” he said. In this case, it is clear that we will allow the user, wait, to sit in an empty space if we are in an extreme situation. »
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