According to a report by Everest Group, ADP, Teleperformance, Accenture, Concentrix and Sitel Group are the top five BPM services in the world. Of this, ATP had revenue of $ 10.5 billion.
TCS, ranked 10th, has revenues of about $ 3 billion. TCS revenue is up 16% in 2021. In addition, Tech Mahindra is one of the fastest growing BPM service providers. Telus International, Majorel, Teleperformance and Comdata are also listed.
India’s other IT companies Infosys, Wipro and Tech Mahindra are ranked 20th, 21st and 22nd globally respectively. Of this, Infosys had revenue of $ 1.3 billion, Wipro $ 1.5% and Tech Mahindra $ 675 million.
The report also states that the revenue of the world’s top 50 ppm companies will increase by 12.5% to 13% by 2021. The report says that even during the Corona crisis, BPM companies performed well and invested in new capabilities.