Salesforce and Teléfonos de México announced a strategic alliance to bring Mexican companies closer to their customers. With this, the telecommunications and IT solutions company, Telmex, becomes cloud reseller of Salesforce in the country, offering licensing and implementation services for companies of all segments that wish to continue investing in their digital transformation.
Cloud CRM company Salesforce provides a 360-degree view of the customer, essential for driving success from anywhere in an all-digital world, as well as empowering business employees by increasing their productivity in sales, marketing, service customer service, e-commerce and IT, through the use of automation, artificial intelligence and collaboration.
“Telmex’s knowledge of the local market and technological infrastructure, combined with the range of Salesforce solutions, will allow companies to be closer to their customers from anywhere in the world. We are sure that this new stage with Salesforce will bring benefits for everyone”, said Héctor Slim Seade, CEO of Teléfonos de México.
“We are excited to expand our presence in Mexico with Telmex at our side. We look forward to collaborating to enable companies to deliver outstanding customer experiences and bring success from anywhere to Mexico,” said Andrés Prieto, general manager of Salesforce Latin America.