During the recent Three Kings’ weekend from January 3 to 6, 2025, Medellín‘s transportation terminals showcased remarkable operational success, facilitating the movement of 372,868 travelers and managing 24,396 vehicles. This surge in activity underscores the terminals’ pivotal role as the primary land transport hub in the region. Over the high season, which began on December 10, 2024, the terminals recorded a staggering 2,208,620 travelers and 158,808 vehicles, reflecting a well-coordinated effort with transport companies. The year 2024 also saw notable enhancements in infrastructure and security, including the introduction of barcode ticketing systems and various user-pleasant upgrades at the North Terminal. With over 21 million passengers utilizing the terminals throughout the year, Medellín continues to strengthen its position in regional and national connectivity, as emphasized by Ricardo León Yepes, Operational and Technical Deputy Manager of Terminales Medellín, who noted the accomplished recovery of trust among transport partners and improvements in user experience.
Q&A with transportation Expert on Medellín’s Record-Breaking High Season
Editor: Welcome to this special edition of Time.news. Today,we’re discussing the remarkable operational success of Medellín’s transportation terminals during the recent Three Kings’ weekend,which saw the movement of over 372,868 travelers. joining us is Ricardo León Yepes, Operational and Technical Deputy Manager of Terminales Medellín.Thank you for being here, Ricardo.
Ricardo León Yepes: Thank you for having me! It’s a pleasure to discuss the importent strides we’ve made in our transportation system.
Editor: The numbers from the Three Kings’ weekend are remarkable. Can you share a bit more about the scale of operations during that time?
ricardo León Yepes: Certainly! Over the Three Kings’ weekend from January 3 to 6, 2025, we facilitated the movement of 372,868 travelers, managing 24,396 vehicles. this surge showcases the crucial role our terminals play as the primary land transport hub for the region.
editor: That’s impressive! How does this weekend’s performance fit into the larger picture of the high season that began on December 10, 2024?
Ricardo león Yepes: The high season has been nothing short of remarkable for us. Throughout this period, we recorded a remarkable 2,208,620 travelers and 158,808 vehicles. It reflects our well-coordinated efforts with transport companies and improvements in our services.
Editor: Speaking of improvements, why do you think there was such an increase in traveler confidence and satisfaction in 2024?
Ricardo León Yepes: Throughout the year, we made significant enhancements to our infrastructure and security. Notably, we introduced barcode ticketing systems, which streamlined operations and reduced waiting times for passengers.Additionally, user-pleasant upgrades at the North Terminal considerably enhanced the overall travel experience.
Editor: It sounds like these changes were well-received. do you think these improvements have long-term implications for the transportation industry in Medellín?
Ricardo León Yepes: Absolutely! With over 21 million passengers utilizing our terminals throughout the year, we are reinforcing Medellín’s position in both regional and national connectivity. The success in recovery of trust among transport partners is pivotal.It’s essential to continue improving user experience, as satisfied travelers are more likely to return.
Editor: What advice could you share with othre transportation sectors looking to achieve similar success?
Ricardo león Yepes: The key is to focus on user experience and operational efficiency. Listening to the needs of your customers can guide strategic improvements. Investing in technology, like our barcode ticketing system, and ensuring strong partnerships with transport companies is also crucial. Moreover, implementing robust security measures reassures travelers and builds trust, which is essential for recovery in any transportation network.
Editor: Thank you for your insights and the remarkable achievements of Terminales Medellín. It’s clear that the future looks luminous for transportation in the region.
Ricardo León Yepes: Thank you for having me! We’re excited about continuing to enhance our services and ensuring that Medellín remains a pivotal hub in the transportation network.
This conversation highlights the strategic advancements and operational excellence of Medellín’s transportation terminals, showing how effective management and user-centered improvements can drive significant traveler engagement and satisfaction.