Monday, October 31, in the early afternoon, many Instagram users reported that their account had suddenly been suspended, without the social network giving reasons for this decision. Others reported a slight drop in their subscribers.
“We are aware that some of you are having difficulty accessing your Instagram account.explained the communication department of the subsidiary of Meta on his Twitter account. We are working on it and apologize for the inconvenience caused. » Contacted by The worldthe French subsidiary of Instagram was unable to provide further explanations for this bug.
On the Downdetector site, which allows Internet users to report problems they encounter with certain sites and services on the Internet, a peak in incidents appeared around 3 p.m. (Paris time), concentrating several thousand of reports. However, this number does not reflect the exact extent of the phenomenon, which remains unknown for the time being. Since this peak, the frequency of incidents seems to have decreased.
In addition, the accounts of some users have lost a small part of their subscribers. According to the American media The Vergefootballer Christiano Ronaldo, for example, has three million fewer than the day before, when he still totaled 493 million subscribers.
The outage comes less than a week after the outage of another Meta flagship app, WhatsApp, which affected billions of users on October 24. Two hours after the start of the incident, the Meta group, the parent company of Instagram, lost nearly 5% on the Wall Street Stock Exchange.