Balamurugan is from Tiruppur. His Royal Enfield bike was damaged in a minor accident in 2020. To fix this he left the bike at the ‘Pullman Motors’ service center in Coimbatore for which he was paid a bill of Rs 13,065; 1327.50 was mentioned as a new replacement for the front wheel. But, the old wheel was just that. When asked about this, there is no new wheel balance. They said they would give it in 10 days.
Balamurugan came to Tiruppur with his bike. The next day the bike did not ‘start’. Upon inspection, the bike was fitted with an old battery to replace the new battery. The company did not respond to a request for comment. Battery 2,628, transport cost 244; The cost of the case is Rs 5,000 and the customer has to pay Rs 1 lakh for the distress.