New York CNN – As travel resumes and airports become busier than ever, passengers are finding themselves on longer treks from the curb to the gate. The increase in distance is primarily attributed to security changes implemented after the September 11, 2001, attacks, as well as the spacing out of larger aircraft for takeoff and landing safety.
Former Treasury Secretary Larry Summers recently commented on the inconveniences of the newer terminals, stating, “The newer the terminal, the less convenient it is to use because all the walks are longer. I wonder why?” Indeed, many airports have undergone extensive expansion plans in recent years, leading to longer concourses and gate extensions.
In an effort to increase revenue, airports have prioritized non-aeronautical sources such as retail rents, parking, and rental car fees. This has resulted in the removal of moving walkways in terminals to make way for more shops and restaurants. The focus on shopping and amenities has led to the perception that airports have become shopping malls with airplanes parked outside.
Additionally, airlines have upgauged their fleets, replacing smaller planes with larger ones to accommodate more passengers. The larger planes require more space between them on the tarmac, contributing to longer walks for passengers.
The issue of lengthy treks within airports extends beyond passenger inconveniences. Crews and airport employees also face challenges in ensuring that flights depart on time. Some airports have implemented electronic signs to estimate travel times and provide information on terminal-linking monorails.
Dallas Fort Worth airport holds the record for one of the longest airport walks in the United States, with a distance of 2.16 miles between Terminals B and E. However, the airport has a train system in place to assist passengers. Phoenix’s Sky Harbor International Airport offers a “fitness trail” along the concourses for travelers to enjoy city landmarks and views.
Despite the frustration caused by long walks, it seems that flight delays due to weather have been a more common issue, leaving passengers waiting at the gate. This does not diminish the need for airports to address the concerns raised by travelers regarding the extended distances and the impact on their overall travel experience.
In response to complaints, some airports have taken action. For instance, Orlando International Airport recently opened a new terminal without moving walkways, prompting airport leaders to consider installing them. Salt Lake City International Airport, which opened a new terminal in 2020, has faced criticism for long walks to the gate and is building a tunnel to shorten the distance.
As airports continue to expand and prioritize revenue-generating opportunities, finding a balance between convenience for travelers and meeting financial objectives remains a critical challenge. Nonetheless, it is essential for airport authorities to consider the overall passenger experience and address the concerns raised by travelers seeking smoother and more efficient journeys.