The Jiménez Díaz Foundation receives the gold seal from the Joint Commission International, accreditation of safety and clinical quality in the healthcare field

2023-12-12 14:53:49

The Jiménez Díaz Foundation has just added a new endorsement to its career, in this case key and strategic, given that it is oriented towards safety and clinical quality, receive the gold seal from the Joint Commission International (JCI)“the most demanding in the world in the healthcare field,” as he highlighted, which guarantees that all the care and processes of the Madrid hospital are focused on patient safety, quality of care and a process of continuous improvement.

The seal, which the center has received after an exhaustive evaluation in which a team of international experts has analyzed for a week about 1,300 quality standardsand which has had the participation and collaboration of all its staff, makes the Jiménez Díaz Foundation the first and only public Spanish hospital, of its level of complexity and research and teaching nature, to obtain the aforementioned accreditation for the entire center. .

Among the safety and clinical quality values ​​of the Jiménez Díaz Foundation, the evaluators have highlighted the involvement of the entire team of hospital professionals regarding patient safety and quality in all processes and the high level of quality in the organization to preserve them.

The center’s leadership in innovation, security y quality and its consolidation in all levels of the institution, have been other of the most highly valued elements. A policy that also has a view to the future and constant improvement, in the opinion of the evaluators, who verified that the Jiménez Díaz Foundation not only accepts change, but is willing to lead it; something that differentiates it.

Finally, the evaluators also highlighted the clear patient orientation of the hospital as one of its differentiating aspectsand the fact that all professionals put their head, talent, science and innovation into what they do, and bring it to the care of the patient.

For all this, and remembering that when things are done well, results and successes come, but the most important thing is the path, the evaluators assured that the Jiménez Díaz Foundation is confirmed as one of the best international hospitals and announced their recommendation to JCI for hospital accreditation.

Trajectory

“For all the professionals who are part of the Jiménez Díaz Foundation, receiving this seal, which adds to the trust we receive from our patients every day, It is a huge source of pride and contributes to the feeling of confidence in our team. that we do many things and we do them very well,” says Dr. Javier Arcos, manager and medical director of the Madrid hospital.

A milestone that, in his opinion, has highlighted two of the main lines that are part of the DNA of the Jiménez Díaz Foundation: “the capacity, commitment and technical level of all the professionals who are part of the institution, not only the clinical team; and a very clear and consolidated strategy, on which we have been working for more than ten years, which puts the patient at the center and prioritizes clinical safety and to the personalized attention to patients who place their trust in us.”

After becoming in 2021 the first hospital in the world to receive the EFQM Global Award, the most internationally prestigious Award for Excellence in Management, with which the European Foundation for Quality Management recognizes companies with “excellent and sustainable results ” in all areas of the EFQM Excellence Model, and obtain the EFQM 7 Stars seal, with more than 750 assessment points, the highest score for this recognition, the Jiménez Díaz Foundation faced in 2022 “a new challenge in terms of quality of care for promote its patient-centered strategy and continue advancing in the continuous improvement of care processes, with the aim of providing the best possible care to our patients, creating a safe and reliable work environment for all our professionals,” adds Dr. Arcos. .

Safety and quality

The Joint Commission International is the most important organization on patient safety and continuous improvement in quality of care at the national level and grants its gold seal to health institutions that comply with the most demanding quality and patient safety protocols. “Based on scientific evidence and expert recommendations international standards on good practices, and providing the organization with a way of working that affects all its areas, processes and professionals, it is a “model created by and for healthcare professionals, who actively participate in its development and evaluation, as well as as in the subsequent evaluation process, and which is currently present in more than 1,000 healthcare organizations all over the world,” points out Dr. Ana Leal, deputy medical director of the hospital center.

And, as Bibiana Navarro, Quality Director of the Jiménez Díaz Foundation, points out, “through 1,267 measurable and evaluable elements, JCI provides a very powerful tool for continuous improvement, based on evidence and experience.” To this end, it summarizes the international patient safety goals in six: unequivocal identification of the patient; effective communication; improving the safety of high-risk medications (MAR); ensure surgery, safe procedure and correct site; reduce the risk of healthcare-associated infections; and reduce the risk of patient harm from falls.

“Learn from mistakes, reduce variability in clinical practice, prevent infections inherent to clinical practice y enhance our security competenciesare some of the lines that, although we had been working for a long time within our institution, we have improved throughout this process and have allowed us to reduce risks, both for patients and for professionals,” adds Dr. Arcos.

A guide that, in the opinion of Ana Gloria Moreno, director of Nursing at the hospital, helps organize the center’s work systems, from the moment the patient enters until the patient is discharged; in which each professional is important in caring for her. “Offering timely care that meets the patient’s needs, ensuring coordination between all professionals for continuity of care, and establishing timely barriers that guarantee zero harm to the patient are some of the JCI standards that we have consolidated to continue moving towards excellence and achieve better health results,” he says.

For her part, Marta del Olmo, director of Patient Experience at the Jiménez Díaz Foundation, recalls that JCI-accredited organizations demonstrate their commitment to a success model based on patient-centered care. “Promoting your rights, considering your values ​​and beliefs o leducation about your health process It helps patients and their families be an active part of their care and make better decisions about it,” he says.