Snapchat’s AI chatbot, known as My AI, experienced a glitch on Tuesday night, leaving users confused and concerned. The popular messaging app’s AI chatbot is designed to respond to users’ messages like a friend, offering recommendations and engaging in text chats. However, users reported that My AI stopped responding as usual and posted a mysterious Story to its profile.
The glitch seemed to affect all users, with My AI responding to all chat messages with a default response: “Sorry, I encountered a technical issue ????”. In addition, My AI posted its first and only Story to its profile, which lasted for only one second before being deleted. The Story showed a flat beige area with a light flat color at the top, leading users to speculate that it may be a wall and ceiling.
Snapchat confirmed that My AI had indeed experienced an outage but assured users that the issue had been resolved. However, some users still received a response from My AI stating that it was “busy at the moment” before the chatbot eventually came back online. Users took the opportunity to question My AI about its strange Story.
When Mashable reached out for comment, My AI insisted that it hadn’t posted a Story, claiming that it is incapable of doing so. This contradiction raises further questions about the glitch and its impact on the AI chatbot’s functionality.
Artificial intelligence systems like My AI are sophisticated, but they are not infallible. They are still software with bugs, flaws, and limitations. The incident serves as a reminder that users should not solely rely on AI systems for important tasks or information.
Overall, Snapchat users were left confused and concerned as My AI experienced a glitch, posting a mysterious Story and responding with a default message. While the issue has been resolved, questions remain about the cause of the glitch and the AI chatbot’s capabilities.
Credit: Mashable