2024-05-21 18:42:05
On the morning after Pentecost, the providers of assorted telecommunications suppliers had been disrupted in lots of components of the nation. And Postbank was additionally affected.
On Tuesday morning, customers throughout Germany reported issues with the web and phone. The providers from Telekom, O2,1&1 and Vodafone had been amongst these affected. However Postbank additionally had issues with its on-line providers, in keeping with the fault reporter alletreib.de.
Person studies confirmed that there have been main issues for Telekom prospects since 5 a.m., particularly within the massive cities of Berlin, Hamburg, Leipzig, Nuremberg, Munich, Stuttgart and Cologne/Düsseldorf. The identical image emerged at O2. Based on netzwelt.de, most O2 prospects had issues with the web connection (80.5 p.c). Based on info, Vodafone and 1&1 additionally had disruptions within the Hanover and Frankfurt am Most important areas.
One consumer wrote: “Nationwide telephony disruption since 4:30 a.m.” One other: “No TV potential since 5.30 a.m. Consent to information processing is required – however can’t be confirmed, however is in a steady loop. For over 2 hours.” A Postbank buyer from Erding (Bavaria) reported that he couldn’t entry his account on-line.
Over the course of the morning, the disruption curves for some corporations partially flattened out once more. A Telekom spokesman instructed t-online within the early afternoon: “The issue has been resolved. We apologize to our prospects for the inconvenience.” The extent to which prospects of rivals had been additionally affected by the disruption is at the moment being analyzed. There may be at the moment no connection to the login issues at Postbank.
O2 and 1&1 depending on Telekom
Based on the corporate, one motive for the Germany-wide disruption of some Telekom providers was a “central technical drawback”. Based on O2 and 1&1, their disruptions had been additionally because of the Telekom issues. “Because of a disruption at our technical upstream service supplier Deutsche Telekom, whose infrastructure we partially use for our landline merchandise (fiber optics, VDSL), there could at the moment be restrictions for some O2 landline prospects,” mentioned O2.
“There may be at the moment a nationwide disruption within the community of our major service supplier, Deutsche Telekom. Because of this, the web and telephony are additionally affected for some 1&1 prospects. The cell phone community will not be affected. Emergency calls are potential at any time. We’re in fixed communication with our companion, who’s working onerous on troubleshooting,” 1&1 instructed t-online upon request.
Telekom studies issues primarily with a TV app
Telekom mentioned in a press launch on Tuesday morning that there may very well be disruptions when logging in to Magenta TV on all first-generation units. Logging into the MeinMagenta app, topping up pay as you go credit score and registering IP telephony may additionally fail.