2024-07-20 03:19:38
The company said the root cause of the global disruption has been resolved, but added that some services are still affected.
“The root cause has been resolved, but residual impact is still affecting some Microsoft 365 apps and services,” Microsoft said Friday on the X social network.
“We are taking additional mitigation actions to mitigate the impact,” the statement added.
According to experts, the worldwide outage is at least partly due to a software update released by CrowdStrike. CrowdStrike’s CEO said the IT issue that disrupted global operations had been identified and a patch had been implemented.
Crowdstrike’s bad software updates cause systems to “blue” and crash – meaning they can’t simply be rebooted to get a good update to the computers.
“Since systems no longer boot, affected systems will need to be booted into ‘safe mode’ to resolve the erroneous update.” This is incredibly time consuming and will take days for organizations to implement at scale. Basically, we have one of the world’s biggest IT incidents caused by a cyber security provider,” researcher Kevin Beaumont told the BBC.
2024-07-20 03:19:38