2023-06-21 00:51:52
Los supermarkets, as well as manufacturers, have the obligation to inform consumers correctly and in detail about the products they distribute. However, sometimes there are practices that generate confusionas is the case with Yes y Carrefour with some of the refreshing drinks con mineral water that they sell on their website.
Although the regulations for soft drinks are clear, these distributors present as mineral water products that are only made from that component. It is the case of this refreshing drink that Dia labels on its page as “Natural mineral water with lemon juice”. The legal name would be “Refreshing drink based on natural mineral water and lemon juice”.
“It does not comply with the law”
The same happens with Carrefour, which has also shown its online catalog soft drinks by putting the term “mineral water” before it. For example, there is a product that was labeled as “Mineral water with forest fruit juice”. However, the legal denomination would be “Aromatized refreshing drink based on mineral water and fruit juice”, as established by the Royal Decree 650/2011 by which soft drinks are regulated.
Catalog of soft drinks made from mineral water on the Carrefour website as of June 19, 2023 / CG
That of Dia and Carrefour is a practice that “evidently does not comply with the law”, says Rafael Urrialde, doctor in Biological Sciences and specialist in food safety. “These drinks cannot be described as such just because they are made from mineral water. They appropriate a concept to give an added value and better position those products”, adds the expert.
New online labeling on the Carrefour website as of June 20, 2023 / CG
Carrefour rectifies in silence
Global Consumer required both Carrefour and Dia a explanation in the face of this breach of regulations. Both linear decided not to answer the questions of this medium. However, several days after the consultation, Carrefour has corrected the online labeling of its soft drinks made from mineral water, as shown in the two images captured on different dates that accompany this piece. For his part, Day still uncorrected these kinds of names.
Dia online labeling of a refreshing drink made from mineral water / CG
Although it is true that the two supermarkets do include the legal denominations in the drop-down with the detailed information of the products, “it can confuse the consumer, since at first the product is mentioned as mineral water and in bold”, exposes Global Consumer Jesús Sánchez, food technologist.
The fight of online tagging
“It is a practice that should end. Both Dia and Carrefour should directly reflect the legal name set by Royal Decree 650/2011, as specified in the breakdown”, insists this specialist.
The one of the tagged online It is a constant struggle that experts have been denouncing for some time. The classification of vegetable drinks in the dairy section or the fermented milks, or bifidus such as yogurts, are some of the most common. Professor Rafael Urrialde denounces that online labeling is not being respected and points out that “web information must always be the same as that found in stores”. “In the end, all this is produced by a single interest of food distribution, which is to sell and sell,” concludes the expert.
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