Tzachi Halevi (Photo by Michael Topiol)
As of November 2021, one million Israelis have already been upgraded to 5th generation devices, and Golan is launching a new campaign for the 5G route per month, launching a customer service center that operates 24 hours a day for 5th generation subscribers! The campaign starring the singer and actor Tzachi Halevi with an investment of NIS 3 million.
The G5 revolution continues, and Golan Telecom is gearing up and launching a marketing move starring actor and singer Tzachi Halevi. The campaign, which will air in all the various media, will last about three weeks and will include 2 different films starring Halevy, which emphasize the G5 route offered to Golan Telecom customers.
The campaign, refers to the 5G revolution. The interesting innovation is also an upgraded customer service launched by Golan. This service includes, among other things, customer service on WhatsApp that is available until ten at night, an online representative (non-bot), a variety of other advanced digital service channels, in a hybrid service model – digital, WhatsApp and call center. Golan Telecom’s 5th generation subscribers will receive all these services 24 hours a day.
In addition, the company is launching moves to upgrade its digital and telephone service under the message: “Golan Telecom is always on your side.” This element will focus on the fact that Golan was recently selected in a survey conducted in relation to the large cellular companies, the company whose customers are most satisfied with and recommend it.
Ilan Siegel, Golan Telecom CEO: “The G5 revolution requires us to provide, along with the most lucrative route, also the best service – something that Golan Telecom works for all year round. “The fact that we were selected in the survey for the company that most customers are satisfied with in relation to the large cellular companies, is proof of the company’s large investment in streamlining and upgrading the service throughout the year and always being on the customer’s side.”
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