Uber is intensifying its efforts to integrate Miami’s diverse culinary landscape into its digital ecosystem, opening a search for an Account Representative, Eats SMB USC Miami to drive the growth of small and medium-sized restaurant partnerships. The move signals a continued push to capture the local market by bridging the gap between independent eateries and the city’s growing demand for on-demand delivery.
The role is designed as a high-volume sales engine, tasked with identifying the best local and regional restaurants and navigating the full sales cycle to bring them onto the Uber Eats platform. For the company, the goal is not just expansion, but the strategic acquisition of partners that define the Miami food scene, from the hidden gems of Little Havana to the trendy hubs of Wynwood.
Success in this position is tied to rigorous quantitative metrics. The role requires a candidate who can balance the grit of high-frequency outreach with the interpersonal skills needed to negotiate sustainable economic terms for both the platform and the merchant. It’s a position that blends corporate sales discipline with a deep, authentic passion for the local hospitality industry.
The Mechanics of the Sales Cycle
The daily operations for this role are split between digital outreach and physical presence. According to company specifications, the workload is distributed as 70% phone-based activity and 30% field work. This hybrid approach ensures that while the pipeline is filled via remote communication, the final partnerships are often solidified through face-to-face meetings in the community.
The volume of activity is substantial. Account representatives are expected to maintain a baseline of at least 50 cold-calls per day, alongside a steady stream of emails and field appointments. This aggressive outreach is designed to build a robust pipeline of prospects, which is then managed through a full sales cycle—from the initial first impression to the final contract negotiation.
Beyond the initial sign-up, the role acts as a critical bridge to the Account Management team. This ensures that once a restaurant is signed, the onboarding experience is seamless, allowing the merchant to begin generating revenue quickly while maintaining the brand standards of Uber Eats.
Compensation and Financial Structure
The financial package for the Miami-based role is structured around an On-Target Earnings (OTE) model, which balances a guaranteed base pay with performance-based incentives. This structure is common in high-growth tech sales, where individual drive directly impacts total take-home pay.
The total annualized OTE for this position ranges from $90,833 to $95,417. A significant portion of This represents tied to a cash variable incentive target, which is governed by the company’s Sales Incentive Plan and based on the representative’s ability to meet or exceed monthly quotas.
| Pay Component | Hourly/Annual Rate | Annualized Range |
|---|---|---|
| Base Hourly Rate | $26.20 – $27.52 | Approx. $54,500 – $57,250 |
| Variable Incentive Target | Performance-Based | $36,333 – $38,167 |
| Total OTE | Combined | $90,833 – $95,417 |
In addition to the cash compensation, employees are eligible for a suite of corporate benefits. Detailed information regarding these offerings is maintained through the Uber benefits portal.
Candidate Profile and Requirements
Uber is targeting early-career sales professionals for this expansion. The basic qualifications require 0-2 years of full-cycle sales experience, making it an entry-to-mid-level opportunity for those looking to break into the tech sector. The company is prioritizing “natural” sellers—individuals who possess an innate ability to negotiate and a genuine enthusiasm for helping small businesses scale their operations.
Technical proficiency is also a key component. While not mandatory, experience with Salesforce CRM and the Google Suite is preferred, as these tools are central to the pipeline management and internal collaboration required to hit weekly metrics.
The role is designated as hybrid, reflecting a broader corporate shift toward blended work environments. Uber expects employees to spend at least half of their working time in their assigned office to maintain cultural identity and foster collaboration, though specific in-office expectations may vary based on the recruiter’s guidance.
Strategic Alignment and Impact
This hiring push aligns with Uber’s broader mission to reimagine the way the world moves for the better. By expanding the SMB (Small and Medium Business) footprint in Miami, the company is betting on the resilience and growth of local merchants as a primary driver of platform value.
For the restaurants involved, the partnership represents a shift toward digital transformation. The Account Representative is tasked with communicating this value proposition clearly, ensuring that the economics of the partnership are sustainable for the merchant while contributing to Uber’s market share in the competitive Florida delivery landscape.
As the company continues to refine its merchant onboarding and growth strategies, the data gathered by these representatives in the field will likely inform future product updates and pricing models for the SMB segment.
The next phase for prospective applicants involves a review process handled by Uber’s recruiting team, with a focus on sales aptitude and local market knowledge. Official updates regarding the role’s status and application windows are managed through the company’s internal career portal.
Do you have experience with the Miami food scene or tech sales? Share your thoughts or questions in the comments below.
