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<div id="termini_utilizzo">
<p class="h2">GENERAL CONDITIONS OF SALE</p>
<p> </p>
<p><strong>1. Site name, domain ownership. Definitions.</strong></p>
<p><strong>1.1</strong> These General Conditions of Sale ("Conditions") govern the offer and sale of products as defined below, through the website <span style="text-decoration: underline;">www.prealpina.it</span> (hereinafter also "Site") by the Società Editoriale Varesina S.p.a., with registered office in (21100) Varese, Via Tamagno, 13, (C.F. and P.IVA 00237060124) (hereinafter also "SEV" or “Seller”).</p>
<p><strong>1.2</strong> The Site is owned by SEV, while the entity that holds the corresponding domain name is the company La Prealpina S.r.l., with registered office in (21100) Varese, Via Tamagno, 13, C.F. and P.IVA 01620270122.</p>
<p> </p>
<p><strong>2. Scope of application of these Conditions.</strong></p>
<p><strong>2.1</strong> The offer and sale of goods offered for sale on the Site (hereinafter also the “<em>Product/s</em>”) constitute a distance contract governed by Title I, Chapter III (arts. 45 et seq.) of the Legislative Decree of September 6, 2005, n. 206 ("<em>Consumer Code</em>") and by the Legislative Decree of April 9, 2003, n. 70, containing regulations for e-commerce.</p>
<p><strong>2.2</strong> These General Conditions of Sale apply to all contracts concluded with SEV through the Site (hereinafter also the “Contract/s”).</p>
<p><strong>2.3</strong> These General Conditions of Sale may be modified at any time. Any changes and/or new conditions will take effect from the moment of their publication on the Site. Therefore, users are invited to regularly access the Site and to consult, before making any purchase, the most updated version of the General Conditions of Sale.</p>
<p><strong>2.4</strong> The applicable General Conditions of Sale are those in force at the date of sending the Order and are available in Italian.</p>
<p><strong>2.5</strong> These General Conditions of Sale do not govern the sale of products by entities other than SEV that are present on the Site via links, banners, or other hypertext links. Before making commercial transactions with such entities, the user is therefore required to verify the terms of sale adopted by them. SEV is not responsible for the provision of services and/or for the sale of products by such entities. On the websites accessible through these links, the Seller does not perform any control and/or monitoring. Therefore, SEV is not responsible for the contents of such sites, nor for any errors and/or omissions and/or legal violations by them.</p>
<p><strong>2.6</strong> The user is required to carefully read these General Conditions of Sale which SEV makes available to him/her on the Site page indicated in clause 2.3) above and of which he/she is allowed to save and reproduce, as well as all other information that the Seller provides on the Site, both before and during the purchase procedure.</p>
<p> </p>
<p><strong>3. Identification of the seller</strong></p>
<p><strong>3.1</strong> The Products purchased on the Site are offered, distributed, and sold by SEV, which is therefore the only counterpart for the user wishing to purchase one or more Products through the Site and is thus:</p>
<p>(i) the entity to which the user directs his/her Order in order to accept the offer and conclude the Contract;</p>
<p>(ii) the entity that assumes, towards the user, the pre-contractual obligations arising from the offer;</p>
<p>(iii) the entity that concludes the Contract with the user, assuming the related obligations and rights. The Contract concluded through the Site must therefore be considered concluded between the user and SEV.</p>
<p> </p>
<p><strong>4. Purchases on the Site</strong></p>
<p><strong>4.1</strong> The purchase of Products on the Site takes place after registration, pursuant to clause 5) below, and is permitted both to consumers (hereinafter also “Consumers”), and to professionals (hereinafter also “Professionals”), as defined in Article 3, first paragraph, letters a) and c) of the Consumer Code. Natural persons may purchase only if they have reached the age of eighteen.</p>
<p><strong>4.2</strong> The Seller reserves the right to refuse or cancel orders coming from:</p>
<p>(i) a user with whom it has a legal dispute ongoing;</p>
<p>(ii) a user who has previously violated these Conditions and/or the conditions and/or terms of the Contract with SEV;</p>
<p>(iii) a user who has been involved in any kind of fraud, and in particular, in fraud related to credit card payments;</p>
<p>(iv) users who have provided false, incomplete, or otherwise incorrect identifying data.</p>
<p> </p>
<p><strong>5. Registration on the Site</strong></p>
<p><strong>5.1</strong> Registration on the Site is free. To register on the Site, the user must fill out the appropriate form present in the “Create a new account” section of the Site by entering their name, surname, address, date of birth, an email address, and a password, and clicking on the [Create an Account] button.</p>
<p><strong>5.2</strong> Registration on the Site, through the opening of a personal account called "<em>My Account</em>", allows the registered user (hereinafter also "Registered User") to:</p>
<p>- save and modify their data;</p>
<p>- access all information related to orders and returns;</p>
<p>- track the order status;</p>
<p>- manage their personal data and update them at any time;</p>
<p>- benefit from dedicated services that may be activated from time to time by the Seller;</p>
<p>- express consent to the processing of their personal data for the sending of newsletters by SEV.</p>
<p><strong>5.3</strong> The email address and the password provided by the user at the time of registration on the Site (hereinafter also the “Credentials”) must be kept with the utmost care and attention. They can only be used by the user and cannot be transferred, unless with prior consent from the user, to third parties. The user therefore commits to keep them secret and to ensure that no third party has access to them. The user also undertakes to immediately inform SEV in case of suspicion or knowledge of unauthorized use or disclosure thereof.</p>
<p><strong>5.4</strong> The Registered User guarantees that the personal information provided during the registration process on the Site is complete and truthful and undertakes to hold the Seller harmless and indemnified from any damage, compensation obligation, and/or sanction arising from and/or in any way related to the violation of the registration rules on the Site or regarding the preservation of the Credentials.</p>
<p> </p>
<p><strong>6. Information directed at concluding the Contract.</strong></p>
<p><strong>6.1</strong> In accordance with the Legislative Decree of April 9, 2003, n. 70 concerning e-commerce, SEV informs the user that:</p>
<p>(i) to conclude the purchase contract of one or more Products on the Site, the user must complete the order in electronic format and transmit it to SEV electronically, following the instructions that will appear from time to time on the Site (hereinafter also the “Order/s”);</p>
<p>(ii) the Contract is concluded when the Order reaches the server used by SEV;</p>
<p>(iii) before proceeding to transmit the Order, the user will be able to identify and correct any data entry errors following the instructions available on the Site or modify the Order itself;</p>
<p>(iv) subsequent to the transmission of the Order regarding one or more Products, the user can modify his/her Order by accessing the "<em>My Orders</em>" area and following the instructions on the Site, until it is indicated in the aforementioned area that the order can no longer be modified, as the Product is being prepared for shipment, without prejudice to the user's right of withdrawal as per clause no. 16 that follows.</p>
<p>(v) once the Order has been registered, the Seller will send the user, to the email address provided, confirmation of the Order (hereinafter also “<em>Order Confirmation</em>”) containing: a hyperlink (hereinafter also “link”) to these general conditions of sale published on the Site and applicable to the Contract, the information related to the essential features of the purchased Product, the detailed indication of the price, the means of payment used, delivery charges, and any additional costs, as well as information on the right of withdrawal;</p>
<p>(vi) the Order will be stored in the Seller's database for the time necessary for its execution and, in any case, within legal limits. The essential elements of the Order will be reported in the Order Confirmation. The Registered User will also be able to access his/her order form by consulting the "<em>My Orders</em>" section present on the Site.</p>
<p><strong>6.2</strong> The language available to users for concluding the Contract is Italian. The Seller's customer service can communicate with users in the same language.</p>
<p> </p>
<p><strong>7. Information on Products and their availability.</strong></p>
<p><strong>7.1</strong> The Products present on the Site are available and purchasable until they are exhausted: for this reason, only Orders within the limits set by the availability of the products will be accepted.</p>
<p><strong>7.2</strong> The Products offered on the Site are those illustrated in the Site section called “STORE” at the time of the Order by the user.</p>
<p><strong>7.3</strong> The availability of Products on the Site is continuously monitored and updated. However, due to simultaneous purchases on the Site, it is possible, for technical reasons, that the Product, even if accompanied by the wording "Available", may turn out to be not immediately available after the Order transmission.</p>
<p><strong>7.4</strong> If the Product is no longer available for the reasons indicated in clause 7.3 above, or in other cases of subsequently unavailability of the Product, without prejudice to the rights granted to the user by law, in particular, by Chapter XIV of Title II of Book IV of the Civil Code, SEV will immediately notify the user via email. In such cases, the user will be entitled to immediately terminate the Contract, without prejudice to the right to compensation for damages, pursuant to and for the effects of what is provided for by art. 61, IV and V paragraph, of the Consumer Code. Alternatively, and without prejudice to that right, the user may accept one of the following Seller proposals:</p>
<p>(i) if a restock of the Product is possible, a delay in the delivery terms, with SEV indicating the new delivery term of the restocked Product;</p>
<p>(ii) if a restock of the Product is not possible, the provision of a different product, of equivalent or higher value, subject to payment, in this latter case, of the difference and prior express acceptance by the user. The user is required to promptly communicate his/her choice to the Seller when contacted by the Seller's customer service.</p>
<p><strong>7.5</strong> In the event that the user exercises the right of termination referred to in art. 61, IV and V paragraph, of the Consumer Code, and the payment of the total amount due, consisting of the price of the Product, shipping costs, if applied, and any other additional costs, as resulting from the Order itself (hereinafter also "<em>Total Amount Due</em>") has already occurred, SEV will refund the Total Amount Due without undue delay and, in any case, within 15 (fifteen) working days from the sending of the Order.</p>
<p><strong>7.6</strong> The amount of the refund referred to in clause 7.5 above will be communicated to the user via email. In the case of payment by credit card, the Total Amount Due will be credited back to the same payment method used by the user for the purchase. Any delays in the crediting may depend on the banking institution, the type of credit card, or the payment solution used.</p>
<p><strong>7.7</strong> In the case of Orders concerning a plurality of Products (hereinafter also "<em>Multiple Order</em>"), if the subsequent unavailability concerns only some of the Products subject to the Multiple Order, without prejudice to the rights granted to the user by law and, in particular, by Chapter XIV of Title II of Book IV of the Civil Code, and subject to the application of clauses 7.4 and 7.5 above, if the subsequent unavailability concerns all the Products subject to the Order, the Seller will immediately notify the user via email.</p>
<p><strong>7.8</strong> In the cases indicated in the previous clause, the user will be entitled to immediately terminate the Contract, limited to the Product and/or Products that have become unavailable, without prejudice to the right of compensation for damages, pursuant to and for the effects of what is provided for by art. 61, fourth and fifth paragraph, of the Consumer Code. Alternatively, and without prejudice to that right, the user may accept one of the following SEV proposals:</p>
<p>(i) if a restock of the Products subject to the Multiple Order that have become unavailable is possible, a delay in the delivery terms concerning those Products, with indication of the new delivery term of the same;</p>
<p>(ii) if a restock of the unavailable Product and/or Products is not possible, the provision, in replacement of the Products subject to the Multiple Order that have become unavailable, of different products, of equivalent or higher value, subject to payment, in this latter case, of the difference and prior express acceptance by the user. The user is required to promptly communicate his/her choice to SEV when contacted by the latter’s customer service.</p>
<p><strong>7.9</strong> In the event that the user exercises the right of termination referred to in art. 61, IV and V paragraph, of the Consumer Code, the Contract concerning the Product and/or Products that have become unavailable will be partially resolved, limited to such Product/s, with consequent return, if already paid, of the amount due in relation to such Products and any other additional costs due in relation specifically to such Products (hereinafter also "<em>Partial Amount Due</em>"); the termination of the entire Multiple Order will be possible only in the case of evident and proven accessory nature of the Products subject to the Multiple Order that have become unavailable concerning the other Products subject to the Multiple Order that are available.</p>
<p><strong>7.10</strong> The Partial Amount Due in relation to the unavailable Product/s will be refunded without undue delay to the user and, in any case, within 15 (fifteen) working days from the sending of the Order. The amount of the refund will be communicated to the user via email. In the case of payment by credit card, this amount will be credited back to the same payment method used by the user for the purchase. Any delays in the crediting may depend on the banking institution, the type of credit card, or the payment solution used.</p>
<p> </p>
<p><strong>8. Prices</strong></p>
<p><strong>8.1</strong> Prices are expressed in Euro (€) and include the applicable Value Added Tax (VAT).</p>
<p><strong>8.2</strong> For the purposes of the purchase, the price displayed at the time of registering the Order must be considered valid: therefore, in case of a decrease in value, the user will not be recognized any difference on what has already been paid.</p>
<p><strong>8.3</strong> SEV reserves the right to change prices at any time. Finally, the prices present on the product sheet are not to be considered inclusive of shipping costs, which the user may find indicated on the Site.</p>
<p> </p>
<p><strong>9. Purchase orders.</strong></p>
<p><strong>9.1</strong> Once the registration procedure referred to in clause 5 has been completed, the user must select one or more Products that he/she intends to purchase, placing them in a "virtual cart", whose contents can always be viewed before proceeding with the submission of the Order.</p>
<p><strong>9.2</strong> By clicking the “Go to Checkout” button present on the Site page called “Cart”, the user will start the Order submission procedure. During the Order formulation phase and until its actual submission, the user will, in any case, have the opportunity to review the entered data by clicking the "Back" button, so as to identify and correct any incorrect information.</p>
<p><strong>9.3</strong> By clicking the "Order now" button, at the end of the procedure initiated pursuant to the preceding clause 9.2, the user will submit the Order to the Seller. Following the submission of the Order by the user, confirmation from SEV regarding the receipt of the same Order will promptly follow, via sending an email to the email account communicated by the user. With the sending of this email, the Seller will also inform the user whether the Order can be accepted or not (hereinafter also “<em>Order Confirmation</em>”).</p>
<p><strong>9.4</strong> SEV has the right to accept or not the Orders received without the user being able to assert any rights or claims against the Seller in any way in the event of non-acceptance. The Order shall be considered accepted in any case and consequently the Contract concluded at the moment the user receives, at his/her email address, the Order Confirmation.</p>
<p><strong>9.5</strong> In the case of payment by credit card or bank transfer, SEV will ship the Products only after having received confirmation of the successful payment of the Total Amount Due.</p>
<p><strong>9.6</strong> Ownership of the Products shall be transferred to the user at the time of shipment, which is understood as the time of delivery of the Product to the carrier (hereinafter also "<em>Shipment</em>"). The risk of loss or damage to the Products, for reasons not attributable to SEV, instead, shall be deemed transferred to the user when the latter, or a third party designated by him/her and different from the carrier, physically takes possession of the Products.</p>
<p> </p>
<p><strong>10. Payment methods</strong></p>
<p><strong>10.1</strong> The available payment methods are Credit Card and Bank Transfer. In order for the purchase on the Site to be successful, the user must confirm acceptance of cookies.</p>
<p><strong>10.2</strong> Credit Card: the Site accepts payments with CartaSi, Visa, VisaElectron, PostePay, and Mastercard. Before proceeding with the purchase, it is necessary to ensure with the issuing bank that the card is enabled for online purchases, as well as to remember to correctly input all data and to have the password for the Verified By Visa and SecurCode by Mastercard security protocols, depending on the credit card used. By choosing payment by Credit Card, the amount will be charged directly to the card at the time of acceptance of the Order.</p>
<p><strong>10.3</strong> Using a credit card for online purchases is a practical and secure method. The Site is committed to maintaining the security of information concerning both the credit card and personal data through the KeyClient solution. All sensitive data are encrypted during transmission with SSL (Secure Sockets Layer) technology adopted worldwide as the most secure. All data are then stored on secure servers and far from possible Internet connections. It remains the duty of the user to verify that their browser is compatible with SSL technology to complete the Order.</p>
<p><strong>10.4</strong> Bank Transfer: the user must make the transfer within 3 (three) days from the date of the Order. If this does not occur, the Order will be canceled and the Products made available again for purchase by other Customers. The user who has not completed the transfer may be contacted by the Seller's customer service to clarify whether the cause of the non-credit is due to the user’s unwillingness to confirm the purchase or to another cause.</p>
<p>Bank transfer data:</p>
<p><strong>IBAN: IT 85 D 03069 22805 1000 0000 1490</strong></p>
<p>Purpose: the user must indicate the date and Order number in the purpose of the transfer, which can be found in the Order Confirmation.</p>
<p> </p>
<p><strong>11. Payment at one of the collection points with cash, credit card, or debit card.</strong></p>
<p><strong>11.1</strong> In the case that the user chooses, as a delivery method for the Products, Delivery at one of the collection points indicated in the following clause 15, the payment for the Products can be made at that collection point at the time of collection using cash, credit card, or debit card. Usable credit cards are MasterCard, Visa, and PagoBancomat.</p>
<p><strong>11.2</strong> The Product will only be delivered if the person collecting it is also the owner of the credit card to be used for payment.</p>
<p> </p>
<p><strong>12. Invoicing</strong></p>
<p><strong>12.1</strong> The commercial invoice will be available by accessing the "My Account" area present on the Site, or it will be sent in PDF format upon user's request. During the purchase process, the user will therefore be asked to provide billing information.</p>
<p><strong>12.2</strong> For the issuance of the invoice, the information provided for this purpose by the user will be taken as valid which he/she declares and guarantees to be true, releasing SEV from any and all liability in this regard.</p>
<p> </p>
<p><strong>13. Delivery times and methods</strong></p>
<p><strong>13.1</strong> The delivery of Products purchased on the Site is carried out in Italy and abroad to the shipping address indicated by the user in the Order and is at the user’s expense according to the rates indicated in the Site section “Shipping costs and times”.</p>
<p><strong>13.2</strong> All information required for delivery must be completed by the user accurately. SEV is therefore not responsible for the failure to deliver due to incorrect delivery address or phone number. All additional costs arising from complications in delivery or failure to deliver will, in these cases, be charged directly to the user.</p>
<p><strong>13.3</strong> In the summary of the Order and, therefore, before the user proceeds with transmitting it, the total price of the Order will be indicated, with separate indication of delivery charges and any other possible additional costs. This total, which will also be indicated to the user in the order confirmation email, will constitute the total amount due from the user in relation to the Product/s.</p>
<p><strong>13.4</strong> The delivery of Products purchased on the Site may occur, at the user's choice: i) at the postal address specified by the user in the Order (“Home Delivery”) or ii) at one of the collection points referred to in the following clause 15 selected by the user during the purchase process (“Delivery at Collection Point"). In the latter case, the delivery is to be understood as free of charge.</p>
<p> </p>
<p><strong>14. Home Delivery.</strong></p>
<p><strong>14.1</strong> In the case of Home Delivery, the Products purchased on the Site will be sent and delivered to the postal address indicated by the user in the Order via courier appointed by the Seller or by Poste Italiane.</p>
<p><strong>14.2</strong> The user acknowledges that the collection of the Product is a precise obligation derived from the Contract. Therefore, if delivery does not go successfully due to the absence of the recipient or for a cause attributable to the latter, the Contract may be deemed automatically resolved, pursuant to and for the effects of art. 1456 of the Civil Code, if the user does not proceed to collect the Product within 7 (seven) calendar days starting from the second day following the notice of the courier's passage, or in the case of delivery by Poste Italiane, within 30 calendar days starting from the second day following the delivery attempt by the appointed party.</p>
<p><strong>14.3</strong> Following the automatic resolution referred to in the preceding clause 14.2, SEV will be obliged to refund the user the Total Amount Due if previously paid by the user, less the costs of the failed Delivery, storage fees, return costs, and any other costs incurred due to the failure of delivery caused by the absence of the recipient, which will be quantified by SEV itself in any case.</p>
<p><strong>14.4</strong> The Seller assumes no responsibility for delays in the delivery of goods, caused by malfunctions of postal and/or courier services and/or in case of force majeure such as natural events, strikes, traffic congestion, and peak periods.</p>
<p><strong>14.5</strong> If the delivered Products do not conform to what was ordered in terms of nature, quality, or quantity, the user has the right to report the defect within 14 (fourteen) days from the receipt of the good.</p>
<p> </p>
<p><strong>15. Delivery at a collection point</strong></p>
<p><strong>15.1</strong> At the user’s choice, the purchased Products may be delivered at one of the collection points activated by the Seller (“Collection Point” or, in plural, “Collection Points”) indicated in detail at the internet address www.prealpina.it/contatti/pubblicita.</p>
<p><strong>15.2</strong> If the user intends to select the delivery method referred to in clause 15.1 above, he/she must select, during the purchase procedure, the "Pickup at Collection Point" option and choose the Collection Point where he/she wishes the delivery to be made. For each Collection Point, the address, telephone number, and opening hours are indicated.</p>
<p><strong>15.3</strong> The Product may be collected by the user from Monday to Friday, during the opening hours of the Collection Point, excluding public holidays. In case of prepaid order, to collect the Product, the user must provide the personnel at the Collection Point with the order number and present, upon request, an identification document. In the case of an Order with payment to be made at the time of collection at the Collection Point, the user must indicate the order number, provide an identification document, and make the payment using one of the methods indicated in clause 11 above. If the user cannot collect it personally, he/she may authorize a third party in writing. The authorization must be accompanied by a copy of the identification document of both the user and the authorized person, as well as contain the indication of the order number.</p>
<p><strong>15.4</strong> The user is obliged to collect the Product within 7 (seven) days from the receipt of the Order Confirmation. If the user fails to comply with this obligation, the Contract may be deemed resolved by law, pursuant to and for the effects of art. 1456 of the Civil Code. As a result of the resolution, the Order will therefore be canceled and SEV will proceed to refund the Total Amount Due, if already paid by the user.</p>
<p> </p>
<p><strong>16. Right of withdrawal</strong></p>
<p><strong>16.1</strong> Sales of products over the Internet are governed by Legislative Decree 206/2005 (Consumer Code) and by Legislative Decree February 21, 2014, n. 21, which implements Directive 2011/83/EU on Consumer rights.</p>
<p>The user has the right to withdraw from the Contract, returning the purchased Product and obtaining a refund of the entire expenditure incurred.</p>
<p>In the case of purchasing goods, the Consumer has a period of 14 (fourteen) days starting from the moment he/she acquires physical possession of the good.</p>
<p><strong>16.2</strong> The user may exercise the right of withdrawal by sending SEV, before the expiry of the withdrawal period, a written and explicit communication, indicating, as a reference, the Order number reported in the Order Confirmation. The address for communication is: SEV S.p.a., Via Tamagno, 13, (21100) Varese, or by email to [email protected].</p>
<p><strong>16.3</strong> According to art. 55, second paragraph, of the Consumer Code, the user will not have the right of withdrawal in the following cases:</p>
<p>i) contract for services after the full performance of the service if the execution has started with the express agreement of the user and acceptance of the loss of the right of withdrawal following the full performance of the contract by SEV;</p>
<p>ii) provision of goods or services whose price is linked to fluctuations in the financial market that the professional cannot control and which may occur during the withdrawal period;</p>
<p>ii) provision of customized or personalized products;</p>
<p>iii) products that by their very nature cannot be returned or risk deteriorating or altering rapidly;</p>
<p>iv) provision of sealed goods that are not suitable to be returned for hygiene or health protection reasons and have been opened after delivery;</p>
<p>v) the provision of sealed audio or video recordings or sealed software that have been opened after delivery;</p>
<p>vii) the provision of newspapers, periodicals, and magazines except for the subscription contracts for the provision of such publications;</p>
<p>vi) the provision of digital content (audiovisual or software) through a non-material medium if execution has begun. By sending the Order, the user declares to have taken note of this clause and declares to consent, in this case, to the loss of the right of withdrawal.</p>
<p><strong>16.4</strong> The right of withdrawal, moreover, cannot be exercised by the user if the product is not intact, that is:</p>
<p>- in the absence of original packaging;</p>
<p>- in the absence of integral elements of the product;</p>
<p>- for damage to the product caused by the user.</p>
<p> </p>
<p><strong>17. Return of Products.</strong></p>
<p><strong>17.1</strong> To return Products following the exercise of the right of withdrawal, the user has 14 (fourteen) days from the delivery of the product to contact customer service to open the return procedure.</p>
<p><strong>17.2</strong> Customer service will organize the return procedure, which must be shipped by the user to SEV S.p.a. – subscriptions office, Via Tamagno, 13, (21100) Varese.</p>
<p><strong>17.3</strong> Products must be returned adequately protected in their original packaging, in perfect conditions for resale (not used, damaged, or soiled by the user). The costs and risks related to the return of Products are borne by the sender.</p>
<p><strong>17.4</strong> Refunds will be made within 14 (fourteen) days from the receipt of the goods by the Seller, subject to the communication of the user's IBAN. The refund includes the purchase price of the ordered products and the shipping costs incurred, with the exception of the return shipping costs, which remain the user's responsibility. The refund will be made by crediting the user's bank account.</p>
<p> </p>
<p><strong>18. Liability. </strong></p>
<p><strong>18.1</strong> The photographs and texts of the Products present on the Site are for illustrative purposes only and may differ from the Products themselves or be modified without any notice. As a result, SEV cannot be held responsible for any errors arising from these images or illustrative texts.</p>
<p><strong>18.2</strong> SEV cannot be held liable for breach of this Contract in case of missing or unavailability of the Product due to force majeure causes, breakdowns, interruptions, or total or partial strikes of postal and transport services and/or telecommunications.</p>
<p> </p>
<p><strong>19. Intellectual property</strong></p>
<p><strong>19.1</strong> All information provided on the Site, all trademarks reproduced on the Site, all programs and/or technologies provided in relation to the Products, and, more generally, all or part of the Site itself, are reserved and protected. It is forbidden to reproduce trademarks and logos in use on the Site: the user also undertakes not to copy, modify, translate, reproduce, distribute, sell, publish, enhance, and disseminate in any other way in a different format electronically or otherwise all or part of the information (even partial) present on the Site.</p>
<p> </p>
<p><strong>20. Privacy</strong></p>
<p><strong>20.1</strong> The data communicated by the user necessary for the execution of the Contract are processed in accordance with the provisions of Legislative Decree n. 196/2003 regarding "Protection of personal data". In accordance with the commitment and care that SEV dedicates to the protection of personal data, the user is informed about the methods, purposes, and scope of communication and dissemination of his/her personal data and his/her rights, in accordance with art. 13 of Legislative Decree n. 196/2003.</p>
<p><strong>20.2</strong> To offer users the personalized services provided by the Site and as the data controller, SEV must process certain identifying data for the Provision of Service. In particular, the data are Browsing Data, Cookies, and Personal Data. For more information on this, please consult the "Data and Privacy" section present on the Site.</p>
<p> </p>
<p><strong>21. Jurisdiction and competent court.</strong></p>
<p><strong>21.1</strong> The Contract is subject to Italian law and the language of this Contract is Italian.</p>
<p><strong>21.2</strong> In case of dispute, the competent court is that of Varese. However, if the user is a Consumer, under consumer law provisions and the provision of art. 1469 bis of the Civil Code, the competent court is that of the place where the user resides.</p>
<p> </p>
<p><strong>21. Customer Service.</strong></p>
<p><strong>21.1</strong> For any information regarding the Order, send an email to [email protected], indicating as the subject of the email the type of request (for example: "technical issue"), using the user's registration email address and briefly explaining the issue.</p>
<p><strong>21.2</strong> These references cannot be used to order products from the Site.</p>
</div><script>
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