2024-07-14 22:49:08
¿What happened con Ticketmaster Mexico? They report hacking y Data leak of 680 million users. The alert arrived in customers’ emails.
The hacking and leak of data from millions of users Ticketmaster It is believed to have happened a few months ago, but the company did not confirm this until this Saturday, July 13.
Through an email that has begun to reach its North American users, Ticketmaster is alerting its customers about the serious security incident which puts at risk:
- Personal information
- Bank card information
Ticketmaster (Ticketmaster)
Ticketmaster details hack and data leak of its users that occurred 3 months ago
In the email, which is reaching customers in Canada, the United States and Mexico, Ticketmaster reports that an unauthorized third party obtained access to a cloud databasehosted by a third-party data service provider.
The hack occurred between April 2 and May 18, 2024. In light of this, the ticketing company highlights:
“Since we began our investigation, we have not observed any other unauthorized activity on the cloud database.”
Ticketmaster
TicketMaster (Especial)
Ticketmaster reveals what information was stolen during the hack and the measures implemented to protect data
Regarding the information affected by the hack, Ticketmaster said that cybercriminals were able to obtain data such as:
- Client names
- Basic contact information
- Payment card information, such as encrypted credit or debit card numbers and expiration dates.
In view of this, Ticketmaster said it is fully investigating the incident with the help of external cybersecurity third parties.
He also indicated that he is collaborating extensively with the competent authorities, with whom he has already filed a formal complaint, so that the authority acts within its scope of competence.
Regarding the measures that the company implemented internally, it said that it adopted more technical and administrative measures to improve the security of its systems and its clients’ data. These measures include:
- Rotating the passwords of all accounts associated with the affected cloud database
- Review of access permissions
- The increase in alert mechanisms implemented in the environment
Ticketmaster stressed that its announcement was not delayed by the investigation by the relevant authorities.
Ticketmaster issues recommendations to users to avoid identity theft and fraud after hack
Finally, Ticketmaster advised its customers to remain vigilant and take steps to protect themselves against identity theft and fraud, such as monitoring their accounts, statements and free credit reports for signs of suspicious activity.
To further protect your identity and as a precaution, the company offers one year of TransUnion identity monitoring services free of charge.
This monitoring will search the dark web for your personal information for one year from the date of registration. In the event that your personal information is found online, an alert will be sent to you.
Ticketmaster
Until now Ticketmaster México has not commented on the alert email sent by the parent company to its customers.
2024-07-14 22:49:08