2024-07-27 23:54:30
Amazon credits are gift vouchers of varying amounts. But these are not always accepted. We’ll show you why.
You can also pay for Amazon Prime with a credit card. The prerequisite for this is that there is enough credit. The gift cards also enable anonymous payments. Unfortunately, they are not accepted by all Amazon providers. However, there may be other reasons why the credit cannot be redeemed. Here you can find out what these may be.
You must first redeem a gift card on your Amazon account. To do this, enter the 16-digit card number or the 14-digit gift card code in the field provided. If you cannot redeem your gift card on Amazon, you should first check whether the credit has already been credited to your account. You can see this under “My Gift Card Balance”.
If you are unable to use your credit, there may be several reasons:
If the code on the gift card is unreadable, customer support can help you. Provide them with the card’s serial number, order number, buyer’s and recipient’s names, and the card recipient’s mailing address.
The most common reason why you cannot use your Amazon credit is that anonymous payment is not accepted. This is the case when you order from a marketplace seller. Such sellers use Amazon as a marketplace. However, shipping is usually handled by Amazon.
Due to legal requirements for payment service providers, Amazon must collect and check the customers’ personal data in this case. Amazon asks customers for their first name, last name, date of birth and nationality. Amazon can also request proof of address. Once you have provided this information, you can use your credit to pay again.
If you cannot pay for Amazon Prime with your credit, it is usually because there is not enough credit. The credit must be sufficient for the coming months. The solution to the problem: Add a credit card or debit card as an alternative payment method.