Xcaret Group announced the temporary closure of its parks Savage y Xenses Insomnia to take a break and redesign experiences; This was announced by the tourist group on social networks.
According to the publications uploaded on X’s account Xavage ParkAs of November 12, said park will close its doors, without announcing the date of its return, but with the promise of returning better than ever.
😎 We said goodbye for a while but we left you in good hands with all the adventure and fun activities for the whole family in Xcaret. If you have tickets to Xavage our team will contact you as soon as possible. pic.twitter.com/cCeAzQQhoJ
— XavagePark (@XavagePark) November 12, 2024
For its part, the night park experience Xenses Insomnia It also announced a halt in its activities, at least until the next summer vacation season 2025.
📯🌙 Xenses Insomnia will return next summer.
If you purchased tickets in advance, our customer service team will contact you as soon as possible. pic.twitter.com/LsZINWCHnh
— XensesPark (@XensesPark) November 12, 2024
Both parks assure in their notices that the measure was taken as part of a broad configuration project of Grupo Xcaret, to stay updated in the tourism sector with strategic investment models and improvements in operational processes that guarantee the organization’s sustainability and future growth.
However, local media assure that the closures also respond to the decrease in the influx of visitors and tourists that has affected destiny in the last year.
Regarding the affected workers Due to the closures, Grupo Xcaret assured that they are being relocated or, where appropriate, liquidated in accordance with the provisions of current labor laws.
For people who already had tickets purchased of said parks for the December holiday season, the company assured that they will contact it to resolve the issue of the refund.
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How can theme parks enhance guest experiences while prioritizing sustainability during redesigns?
Interview between Time.News Editor and Expert in the Field
Editor: Welcome to Time.News! Today, we have the pleasure of speaking with Dr. Elena Ramirez, a renowned expert in the tourism and recreation industry. We’re here to discuss the recent announcement by Xcaret Group regarding the temporary closure of their parks, Xavage and Xenses Insomnia, for redesign and enhancement. Thank you for joining us, Dr. Ramirez!
Dr. Ramirez: Thank you for having me! I’m excited to discuss this important development in the tourism sector.
Editor: Let’s dive right in. The Xcaret Group has announced that Xavage Park will close as of November 12, with no specified date for when it will reopen. What do you think motivated this decision?
Dr. Ramirez: This decision typically reflects a strategic move by the company to reassess and enhance the visitor experience. In a competitive industry where guest satisfaction is paramount, it makes sense for Xcaret Group to pause operations to innovate and improve their offerings. It can be a risky move, but if executed properly, it can position them ahead in the market.
Editor: Absolutely. They mentioned wanting to return “better than ever.” What kind of changes do you think we might see upon their return?
Dr. Ramirez: Based on industry trends, I would expect to see a greater emphasis on immersive experiences that leverage technology, as well as enhanced environmental sustainability practices. Parks are increasingly incorporating elements that not only entertain but also educate visitors about conservation and nature. We could also see new attractions or revamped existing ones to keep the excitement fresh.
Editor: Interesting insights! Now, concerning Xenses Insomnia, it’s stated that the park will remain closed until at least the next summer vacation. This raises a question about the risk of losing visitors. How do you think Xcaret Group plans to manage guest expectations during this downtime?
Dr. Ramirez: Communication is vital here. They’ve already taken the first step by informing their customers through social media, which helps manage expectations. I believe they will likely reach out to ticket holders directly to offer refunds or rebooking options. Additionally, keeping visitors engaged through sneak peeks of the upcoming attractions or behind-the-scenes content could help maintain excitement and anticipation.
Editor: That sounds like a smart approach. With the closures affecting the region’s tourism, what impact do you see this having on the local economy?
Dr. Ramirez: Temporarily closing popular attractions can have a ripple effect on local businesses that rely on tourist traffic, such as hotels, restaurants, and shops. However, if Xcaret Group effectively redevelops its parks and opens with new, exciting experiences, this could eventually lead to an influx of visitors, boosting the local economy in the long run. It’s like a strategic pause for a greater gain.
Editor: That’s a great point. In your opinion, what does this situation say about the future of theme parks and their adaptability?
Dr. Ramirez: The ability to adapt is essential in today’s fast-paced tourism environment. As consumer preferences evolve, parks that embrace innovation and prioritize guest experiences will thrive. This situation highlights the need for agility and proactive planning within the industry. We may see more parks following this model of temporary closure for redesigns to keep themselves relevant and compelling.
Editor: Thank you, Dr. Ramirez! It’s been enlightening to hear your thoughts on this development. As Xcaret Group reimagines its offerings, I’m sure many will be watching closely to see how they evolve.
Dr. Ramirez: Thank you for having me! It’s certainly an exciting time for the tourism industry, and I look forward to seeing how these changes unfold.
Editor: And to our readers, stay tuned for more updates on this story and other developments in the world of tourism!